"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Bob was wonderful to deal with thru the whole process. From me asking a million questions to signing the final paperwork. We will definitely be purchasing our flooring again from this company. Shipping company called right away and was able to deliver within 2 days, they were on time and delivery driver put it exactly where I needed it to be! The quality of the flooring is amazing, I had 2 flooring companies come out to give me a quote for laying the floor and they were extremely impressed with the quality."
"We have been re-doing our flooring a little at a time.. no matter the quantity I need they always get it to me fast and at the best price! Thanks for helping us make our dream home..."
"Customer service from Joel was excellent. packaging of the flooring was outstanding on both shipments. They even placed extra cardboard on the plank ends to protect the ends. I would definatly order from them again .The driver even went the extra mile and put the load into my garage with a hand jack Thank you."
"My shipment was quick and the product arrived in good condition. Great prices."
" I have purchased flooring from American Carpet Wholesalers and several occasions. Each time I found they had the best price for the product I wanted. Their salespeople are knowledgeable and helpful and they always follow up. Products arrive promptly and they're always correct. Great company and I will continue to deal with them. "
"The friendly folks with American Carpet Wholesalers acted quickly and professionally to fill my order. They even advised to wait on placing my order for the best freight rate. "
"My mom had used American Carpet Wholesalers and referred them to me for our remodel project. Service was excellent, process is simple, and lots of money is saved. I will be using American Carpet Wholesalers for all of my upcoming projects!"
"We ordered a roll of carpet from this company and the staff was very knowledgeable and friendly and helpful. They shipped the carpet quickly and made it very easy and pleasant experience. We will buy again from them and highly recommend them."
"The sales people were very helpful and gave a reduced price on shipping . That was appreciated."
"I couldn't say anything but good things about American Carpet Warehouse. They were helpful, responsive, and flexible in their answer to potential approaches to my problem. I would highly recommend them. I have ordered flooring on 4 different occasions and their prices have always been very competitive!"
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Buying from ACW was a great experience. Great communication, price and very fast shipping! We would def purchase again from ACW."
"Order was fast and correct both times, price was competitive as well, Greg has been great"
"Everywhere in my local market was out of stock on this particular flooring I wanted (PRYZM By Armstrong : Waterfront Sky Blue). My local dealer that I always use had only 300 sq ft available to me, wunable to secure more for 4 more months. After searching around on the net, I came across American Carpet Wholesalers. Their price was actually a lot lower than I could find anywhere; so I called to verify that they actually had it in stock and would be able to ship it to me (from Georgia to New Jersey). The staff members I talked with were SO nice on the phone. They walked me through the shipping process, informed me about the curbside dropoff and inspection (was a piece of cake) and suggested I request FedEx Freight, even though it was a little more expensive. On longer trips, FedEx apparently is king. The delivery arrived exactly when they said it would, no delays, no broken boxes, packaged impeccably. I was so impressed and would 100% use this company again."
"American wholesale carpet had a great variety of quality carpets. I definitely recommend ordering samples before purchasing as pictures don't do justice. The representative was very friendly and informative. I would definitely order carpet from them in the future. My only criticism is the freight company reserved a shipping time then the day of shipping I called to confirm and they said I never set up shipping. I made a new date was told to call after 1p the day before to confirm a time. I called 4p the day before they said I was the first stop and they would come between 8-10 , then at 10am the day of delivery i called again because no one had arrived and they said they had other stops to make and would be there between 2-4p."
"great service and response time"