"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Greg R was my sales rep and he was not only knowledgeable and personable, he checked with the supplier, got back to me immediately. He did an awesome job."
"I ordered some vinyl tiles from them, the sales person was very friendly. The delivery was accurate and on time."
"it was very easy. When I bought they gave me an honest date because the flooring was not in stock. It actually came in early and was delivered the next day."
"Flooring we received is totally different than what was shown in the picture on the web site. The picture shows exactly what we have now. We were trying to replace a section of our floor. Costs way to much to send back because it's truck freight along with the 20% restocking fee and hassle. Just going to eat the cost and try to resell what we can. It's not right when picture and description is not what you get even though the item number was correct."
"From placing the order to shipment, the service has been excellent and the product what we ordered. "
"Customer Service Rep, Regina, was friendly, courteous and very helpful!
Product is beautiful and really good quality and shipped ahead of schedule.
We absolutely love our new flooring and enjoying all kinds of compliments from friends and family.
Would highly recommend American Carpet Wholesalers. A+"
"I called and wanted to order some floors that were installed in my home. They were very friendly and were able to find the floors we needed and were able to have those ready for pickup very fast."
"Both salespersons I talked to were great and the product arrived quickly and undamaged. They shipped me several samples at no charge to help make the decision to purchase easier.
Product looks Great, too."
"This order was completed and delivered on time! Their help was very valuable! Pricing was great! Would most definitely order again from American Carpet! Thank you! and God Bless! "
"I received everything complete and extremely well packaged exactly on time."
"The product arrived nicely packed, the sales representative was great to work with. Our product was on backorder and the sales rep made sure to follow up on getting our flooring as soon as possible. "
"Tremendous experience !!!! The entire purchasing experience was excellent!!! Prices were tremendous as well!!!"
"had to call back multiple times to get pricing. carpet and pad arrived in huge roll, this is for multiple rooms so my installer will have to cut it down for each room outside. makes handling a little more difficult"
"I am in the maryland area but found your company on the net. Called and got excellant customer service, great installation advice and the flooring was delivered on time as promised. I definitely will be buying again as the price, service and quality of materials are top grade. Thank you again for the wonderful experience!"
"I called and spoke with Lamar. He knew the flooring I was looking for, the amount I would need. He kept me informed during the ordering process of any delays, which there were none, and I saved over $1.00 a SF, even after shipping.
About shipping. My flooring came on a pallet and securely wrapped. Every box was in excellent condition. Watch the video on accepting your flooring!! Tells you just what to do.
I will definitely use American Carpet again. Oh, BTW, love the flooring! I am a hardwood purist but live on a lake and have/will always have dogs who have the run of the house. I went vinyl plank and think I am going to be very happy with it."