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Product & services pricing
4.67/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.70/5
Customer service:
4.70/5
Return/Replacement policy:
4.84/5
Featured Review


Verified
4/5

2021-07-15

American Carpet review of June 2021 (very small) carpet purchase

"Very helpful sales rep Greg Dykes on the phone, placed the order in a timely fashion, followed up until carpet was delivered in a timely fashion."

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Verified
5/5

2021-06-22

Expert and knowledgeable staff

"Greg R was my sales rep and he was not only knowledgeable and personable, he checked with the supplier, got back to me immediately. He did an awesome job."

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Verified
5/5

2021-06-18

Great service

"I ordered some vinyl tiles from them, the sales person was very friendly. The delivery was accurate and on time."

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Verified
5/5

2021-06-18

Plank floor

"it was very easy. When I bought they gave me an honest date because the flooring was not in stock. It actually came in early and was delivered the next day."

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Verified
1/5

2021-06-17

Wrong wood floor

"Flooring we received is totally different than what was shown in the picture on the web site. The picture shows exactly what we have now. We were trying to replace a section of our floor. Costs way to much to send back because it's truck freight along with the 20% restocking fee and hassle. Just going to eat the cost and try to resell what we can. It's not right when picture and description is not what you get even though the item number was correct."

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Verified
5/5

2021-06-16

Very pleased with our choice to purchase from here!

"From placing the order to shipment, the service has been excellent and the product what we ordered. "

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Verified
5/5

2021-06-16

Very Happy Customer

"Customer Service Rep, Regina, was friendly, courteous and very helpful!
Product is beautiful and really good quality and shipped ahead of schedule.
We absolutely love our new flooring and enjoying all kinds of compliments from friends and family.
Would highly recommend American Carpet Wholesalers. A+
"

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Verified
5/5

2021-06-16

Tile Floors

"I called and wanted to order some floors that were installed in my home. They were very friendly and were able to find the floors we needed and were able to have those ready for pickup very fast."

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Verified
5/5

2021-06-16

Had a great experience and will purchase from them again.

"Both salespersons I talked to were great and the product arrived quickly and undamaged. They shipped me several samples at no charge to help make the decision to purchase easier.
Product looks Great, too.
"

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Verified
5/5

2021-06-15

Carpet order from Texas

"This order was completed and delivered on time! Their help was very valuable! Pricing was great! Would most definitely order again from American Carpet! Thank you! and God Bless! "

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Verified
5/5

2021-06-15

Service was excellent

"I received everything complete and extremely well packaged exactly on time."

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Verified
5/5

2021-06-15

Flooring Order

"The product arrived nicely packed, the sales representative was great to work with. Our product was on backorder and the sales rep made sure to follow up on getting our flooring as soon as possible. "

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Verified
5/5

2021-06-15

Tremendous experience!!!!

"Tremendous experience !!!! The entire purchasing experience was excellent!!! Prices were tremendous as well!!!"

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Verified
3/5

2021-06-15

good prices but hard to get a hold of

"had to call back multiple times to get pricing. carpet and pad arrived in huge roll, this is for multiple rooms so my installer will have to cut it down for each room outside. makes handling a little more difficult"

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Verified
5/5

2021-06-15

COULDN'T BE MORE SATISFIED!

"I am in the maryland area but found your company on the net. Called and got excellant customer service, great installation advice and the flooring was delivered on time as promised. I definitely will be buying again as the price, service and quality of materials are top grade. Thank you again for the wonderful experience!"

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