"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"I was looking for only 2 boxes of the flooring to make sure i had backup for repairs. I recently purchased a home with new flooring and wanted to keep some "in stock" for down the road. This ordering process was quick and easy - arrived timely. "
"We order carpet for our buildings all the time. ACW is extremely quick at getting the product to us and they are very helpful if we ever need something different. They make sure that we have the correct amount and that we are happy with our product! We would definitely recommend doing business with them! We really appreciate them always taking care of us!"
"I searched online for the product I wanted and found American Carpet Wholesalers. I called for a price and the product was delivered within four days, including a weekend. The whole process was effortless and the product is exactly what they said it was. "
"It had been a few years since the last time I ordered carpet from ACW, once I moved I knew I would use them them again to replace the carpet in my new house. Good communication and great pricing as well. I would recommend."
"The product was fairly priced, but was sent product that did not match the description and model number. I was also unable to return the items and had to eat unusable product and not be refunded a decent amount of money. I will not be ordering again from this company unfortunately."
"Teri continues to provide excellent service for us helping us with each transaction!"
"The whole process went smoothly, receiving carpet in timely manner. Experience was one of the unusually easy and clear services today."
"I researched many flooring companies and finally settled on American Carpet Wholesalers because of their affordability. The excellent customer service was a bonus!!"
"Our flooring was shipped within the time frame promised and was delivered in excellent condition. The pallet arrived intact and not a stick of flooring was damaged. American Carpet Wholesalers was the only place we found that had a match to our flooring and it is perfect! Flawless transition from old to new, no one will ever know it wasn't all installed at the same time. "
"After spending several futile hours in an online/phone search of a particular vinyl luxury plank now out of production, I called American Carpet Wholesalers and they were able to locate and ship it to me without any glitches. I appreciate the kind, considerate, and professional service they provided. "
"Greg is always a pleasure to work with and is on top of everything! We could not be happier with his customer service."
"I was able to call speak to a sales person order vinyl floor product and have it sent to MA with out being damaged. A week later I was able to speak to the same salesperson and have another box delivered with out any fuss. Thank you for making the process easy. I would not hesitate to use American Carpet Wholesalers again."
"I wanted to remove carpet and match some preexisting Mullican hardwoods in my home. I called or visited four stores requesting to buy the hardwood floors and the only response I got was "we don't have any" and the store wouldn't order them for me. Finally, I called a help desk at Mullican and they directed me to American Carpet Wholesalers. Ben gave me good pricing info and let me know a delivery date. When the delivery date got pushed back slightly, he let me know immediately. It was good experience and I would definitely recommend!"
"Overall, I am happy with ACWG. I struggled to get clarity on my shipping options despite discussing with two customer service reps. Ultimately, I was happy with the actual shipping experience (although I believe I was overcharged a few dollars due to a web site issue that wasn't investigated by customer service), but it shouldn't have been so complicated to resolve. The products were delivered in a timely manner and are exactly what I ordered, although there were no installation instructions included. And, of course, the price was the best. I wouldn't hesitate to use them again, especially now that I understand the process a lot more."
"I ordered this flooring many weeks in advance but between builder issues and holdups, we needed to keep bumping flooring delivery out. American carpet worked with my schedule and was very helpful. I LOVE the flooring I picked and it looks amazing in our new home! I would definitely use them again. I also saved at least $1/sf on what I ordered."