"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Always great to deal with the staff is really friendly and helpful."
"Great experience, they had the vinyl tile that was installed in my home. They came through and had it and they shipped it right out. Thank you guys."
"Carpet ordered out of stock . They contacted me right away and were able to get me same product with different design. Sent it right out. Should be seeing it shortly."
"Product came on time with no problems via FedEx on pallet. Make sure you watch video on company website for instructions. "
"I recently ordered vinyl flooring for our bedroom and had the pleasure of dealing with Regina. Besides the fact that the prices of the products are extremely competitive, the customer service is outstanding.
Regina sent me samples and took the time to answer any questions I had regarding the products. She kept me up to date with the shipping and delivery time frame.
Unfortunately, one box arrived damaged. I called Regina and she immediately put my mind at ease and contacted their claims dept.
Literally, within minutes I received and email from Angela in claims with instructions of what I needed to do on my end . The entire situation was resolved within a day and a replacement box was sent out to me.
I can not say enough how pleased I am with this company. If I could, I'd give them 10 stars. The product is top quality and the customer service is outstanding. What more can you ask for? :)
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"Easy on line ordering. Great community sales. Nice people"
"American Carpet Wholesalers is the "go to" online ordering website for commercial quality, durable vinyl tile! We have purchased tile from them for our kitchen as well as our master and family bathrooms. The selection is enormous, the prices (even with shipping added in) are very competitive, the product quality far superior to the flimsy tile product available in the big-box DIY stores and the customer service second-to-none. Payment is easy. Shipping and arrival of the product is quick. The resulting floors in our kitchen and bathrooms are beautiful and elegant. We even used the floor tile to create a backsplash in one of the bathrooms. The results, in all three rooms, have brought many smiles to our faces."
"Wanted to install my own carpet. These guys offered a great price with local distribution warehouse pickup. No problems. Fast replies to questions on availability."
"We had a nice experience with American carpet! We bought 1800 square feet of Nantucket oak Coretec flooring..
The customer service was great!
Thank you Clete and Naomi at the bakery "
"Very helpful with ordering and questions with product. I will not hesitate to refer them to a friend. "
"Look no further! Carpet Wholesalers is the rock bottom! I searched high and low and even using a friends wholesale discount at a local distributor, Carpet Wholesalers beat the prices by a lot. Just give them dimensions of the room and they will do the calculations. We purchased a Mohawk carpet and love it. We dealt with Bob and he was a pleasure. Shipping was fast and efficient!!! "
"I just bought a new house and found out the wood flooring has since been discontinued, so I wanted to purchase more to install in the bedrooms once the carpet needs to be replaced. I talked with Regina about this purchase, and she was very helpful and answered all of my questions.
FedEx delivered the material and was the complete opposite. The delivery window they gave me was 9am-2pm, which required me to miss an entire day of work. I was home all day waiting and did not hear from the driver until 2pm when he called for directions. The delivery arrived at 2:59pm. The pallet that the material was stacked on was destroyed and was barely standing when the delivery guy unloaded it in the garage with his pallet jack. One of the bottom boxes of wood flooring was damaged, but luckily the contents were not.
Disappointing experience with FedEx, but American Carpet Wholesalers was great."
"Easy to order. Sales person was good. Fast response to email. Quick shipping. Good product, arrived in good shape. Easy for us to install (first time home owners). Looks good and I have already recommended them to my sister for her flooring project."
"Smooth and pleasant purchase"
"Ben was very helpful in placing my order over the phone and very up front about the shipping delays due to Covid-19. The product arrived as expected and everything was in good shape. Thanks again."