"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"On time as promised. Ordered several times from American and found them reliable for my commercial deliveries."
"Easy to install. Beautiful flooring...looks just like my hard wood floors. I'm very pleased with American Carpet Wholesalers. I would use them again.
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"Excellent! I Took advantage of free shipping if ordering 18 boxs of tile. I only needed 14 and the cost of 4 more was the same as the shipping cost would have been. Now I can do my laundry room floor over for free. Cost of the tile was over $20 cheaper...PER BOX, than the big box stores. It took about a week and a half to receive the tile which was expexted.expected. The pallet was shrink wrapped with corner protection on all 4 corners of the boxes on the pallet. I called about a week after I ordered to get a time frame on shipping and customer service said it was being shipped the next day and guess what, I got an email the next day stating it was shipped with a tracking number.FedEx was great in calling me for delivery time!!! Save money, BUY HERE!!!"
"My CS Rep was helpful, everything started off going well.... until our order never showed up. When I called CS I was told that the delay was Manningtons fault- a computer glitch on their part (computer virus). From my experience, this didn't sound accurate, but I went with it, and rescheduled my customers flooring install. As ACW's customer, they should have contacted me and let me know that my order had a delay, not the other way around. Although my CS Rep was very nice, and helpful, this experience will prevent us from ordering from ACW in the future."
"The experience was great, I submitted online for a quote got a call within 30 mins, saved myself close to $900 compared to any local source for flooring. Shipping was easy through FedEx freight, received the shipping notification within 24 hours, FedEx called 2 days later to setup a delivery date and time received my shipment within 5 days of the order date, I would 100% recommend it was very easy to do business."
"We needed some flooring that matched what we had and they came through!"
"Not only the best prices and customer service but outstanding shipping as well great company!"
"Mike was amazing. He was so helpful and communicated very clearly. The entire process was very simple. Thank you!!"
"Purchasing my flooring product from American Carpet was a great experience. I was able to save thousands of dollars on my flooring product by working with American Carpet. "
"They were able to get product I could not get elsewhere at better pricing than anywhere else. "
"The customer representative was responsive and friendly. The product is acceptable although installing was a challenge due to the locking of each board. Had to assemble the complete row and then lift and install into the previous row to get a decent seating between boards."
"My salesman was Bob and on both of my orders Bob was excellent and gave me great service. For a company as large as American Wholesalers it was refreshing to have the personal attention afforded a much larger buyer."
"Greg was great and very attentive in helping us with ordering and delivering our flooring. We searched for this flooring for months and found it through American Carpet Wholesalers at a price that couldn't be beat! We just had it installed and couldn't be more pleased with the product. We will refer business to them in the future. "
"best customer service helped me on the phone and made sure I get the right floor tile "
"local distributor could not get the tile we wanted soon enough, found ACW, called on a Saturday, someone answered (a real person) put the order in, shipped Monday, received Thursday, good to go. Price was still lower even with shipping!"