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Product & services pricing
4.64/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.66/5
Customer service:
4.72/5
Return/Replacement policy:
4.85/5
Featured Review


Verified
1/5

2019-04-26

Won't Back Damaged Shipments

"Wouldn't back or take any responsibility for damaged shipment. I had 2 box's of flooring with damage in my shipment. Absolutely would not replace or refund. The damage was unnoticeable until we took the pallet apart. The shipper and I both could not see any damage on the outside of the pallet. So I accepted it. Big mistake. They will fight you to the end for even the smallest refund. Boy did I learn. Always mark damaged, even if there is no visible damage on the outside of the order. The got ya if you don't. And they know it."


Verified
4/5

2019-04-18

Efficient customer service

"Customer service was very prompt and it took no time at all to order what I needed. Delivery time was pretty quick as well. My only complaint is that I was ordering a transition strip for one interior doorway, but they only offered it in a large size (enough to do 3 or 4 doorways)."

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Verified
5/5

2019-04-17

Efficient Customer Service

"Customer service was fantastic! Had questions before placing my order and they were answered with confidence. Once I had placed my order, I had to call back to make a few changes and it was no problem. They also wanted to get my flooring to me in the most efficient and cost effective way. I cannot thank American Carpet Wholesalers enough for their efforts!"

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Verified
5/5

2019-04-17

Vinyl Plank flooring

"The product was as advertised very reasonably priced and was delivered in a very timely manner. Excellent experience and would for sure do business with again!"

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Verified
5/5

2019-04-16

Waterproof vinyl

"Very quick delivery and just what I wanted!!! I will order again when the need arises!! Called back for some assistance on floor padding, the gentleman was VERY helpful!!"

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Verified
5/5

2019-04-16

Great price

"Lowest prices, fast service"


Verified
5/5

2019-04-16

Experience

"Excellent experience. Fast shipping! They had what I needed which was very hard to find laminate."

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Verified
5/5

2019-04-16

Great experience, excellent price, fast shipping. I will be buying from again in the future.

"Overall a great experience, from first initial email for price quote, to the super fast shipping. Absolutely beautiful flooring, the wife loves it! I have no doubt that I will order again when I start another flooring project. "

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Verified
5/5

2019-04-15

Good product but misleading price

"We ordered luxury vinyl plank flooring. On the website for our Mannington floor it said free shipping for 18 boxes or more. I asked Lamar via email the cost per square foot and was told $2.85. When I ordered 32 boxes a month later I was told that the price I was quoted didn't include free shipping and he claimed I didn't see free shipping on there website. So, it cost an extra $280.00, because the price was now $3.19 per foot. But, now it was free shipping."

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Verified
5/5

2019-04-16

one shop stop

"We looked up carpet on line, and found American Carpet Wholesalers. We were looking for some carpet to put into our retail store that was not so expensive. American Carpet wholesale had just what we needed. We drove directly to the warehouse on sat and pick-up the carpet and adhesive. It was well worth the 4 hour drive to get there. They was a a pleasure to work with, would recommend them to anybody that is looking for affordable carpet at an reasonable price."

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Verified
5/5

2019-04-15

Great Service and customer support!!!

"Mr. Ellis answered our questions, showed us the several options for our flooring needs and gave of the time to make our decision. And then arranged a delivery that fit our schedule. Great customer service."

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Verified
5/5

2019-04-15

Master bedroom flooring project

"Product worked to perfection, ordering was smooth, and the shipment arrived as promised."

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Verified
5/5

2019-04-15

Great Customer Service

"Initial order was made online and followed up with phone contact. Worked extremely hard to get the product I wanted."

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Verified
5/5

2019-04-15

great service!

"Fast, friendly, and excellent pricing. Would highly recommend!"

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Verified
5/5

2019-04-15

great service

"fantastic. Sonya was excellent."

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