"Five years ago I had Century Hardwood flooring installed in part of my home. This year I wanted to add more of the same product to other areas in my home. It is a prefinished hardwood so I was not sure if the product was still sold and if colors would match. I went back to where I purchased the floor originally, no luck they no longer carry the product. I called Century Hardwood direct and while they were very helpful, the company they connected me with was very flakey. I never got my product. Then I found you! You got me the product, and shipped it to my front door! We just finished with the install, and no one would ever be able to tell old from new. You made the process very easy. You are in Georgia, we are in Colorado, but it was like you were down the street. One of the easiest home improvement purchases I have ever made."
"Easy to order. Great peoduct! Wow recommend to everyone!"
"Product arrived quickly and without any problems. The ordering process was painless and representatives of the company were friendly and helpful."
"Co.mu icatiion good and we got what we needed. RE: salesman Mike"
"Love working with Teri! So helpful!"
"I contacted ACW to get a quote on a style and model of LVP flooring we had installed in other parts of our home a year ago. The requested quote was for an amount of flooring only one third the size of the order of a year ago from another vendor, yet ACW was able to match that exact same price. The vendor for the previous order would not match that price again due to the order being smaller. One other vendor I contacted asked what the lowest price was on the style and model I was ordering. When I told him, he stated that there was no way the quote was for that product from the actual manufacturer. He said I would be getting a knockoff version. I had boxes left over from the previous install and when the ACW order came in, I carefully checked the numbers on the boxes. They were the same. Since I was trying to match the LVP in this order with the flooring already laid, there was the possibility of a color mismatch. I pulled a sample from the previous order and compared. They matched up perfectly! Along with being able to get the exact product I wanted, we also had a great experience during the entire ordering and delivery process. As a result, the LVP was here and ready for our installer well before he arrived to do the work. I would highly recommend ACW should you be considering ordering flooring to enhance the beauty and value of your home."
"I fell in love with a shimmy dove gray carpet from a local retailer in my very rural area in the western US, but the price tag of $48 sq. yard was very high since I needed 75 yards. I searched for alternatives and found American Carpet Wholesalers. Their quote for the same carpet was $20.52 sq. yard. Cost of delivery was very low considering I live 2000 miles away. Delivery time was estimated to be 2 weeks but the carpet arrived in much less than that, in excellent condition. It is perfect! https://photos.app.goo.gl/r9sXespmt1Z1VBCA8"
"Could not find a better price for the product I wanted. I checked 5 local venders and American CW was the overall best price for the same product."
"The customer service person was nice and knowledgeable. The order was shipped in a timely fashion and it was not damaged. Smooth transaction,"
"Pricing for the flooring I was looking for was the best I found. I needed personal assistance with the order and everyone I spoke with were very nice and accommodating. I made a mistake in the shipping information and they even fixed that situation for me! I wouldn't hesitate to order product through them in the future."
"This was my first time ordering something of this magnitude over the internet/telephone from a company that was unknown to me BUT locally I was told that the flooring i wanted was back ordered for 4 - 6 weeks and that just would not work for our situation. I found American Carpet Wholesalers by searching the item number of the desired floor. The gentleman, and I do mean gentleman who answered the phone, LEMAR at ext. 166, was so very helpful and said he would see if he could find it and promised to call me in the morning. By 9:00am, the next day Lemar, called to let me know that they did in fact have it in their warehouse in Atlanta. The rest is history as the flooring was delivered to Pennsylvania on the EXACT day that we need it. I almost forgot to mention that in addition to the GREAT customer service provided by Lemar and the excellent communication via email thru the whole process, we saved OVER $500.00 and that included the shipping. I strongly recommend you contact Lemar at extension 166 for all of your flooring needs!!! OH I ALMOST FORGET, the trucking company they used, Saia, Inc. was as outstanding and professional as American Carpet Wholesalers"
"Wouldn't back or take any responsibility for damaged shipment. I had 2 box's of flooring with damage in my shipment. Absolutely would not replace or refund. The damage was unnoticeable until we took the pallet apart. The shipper and I both could not see any damage on the outside of the pallet. So I accepted it. Big mistake. They will fight you to the end for even the smallest refund. Boy did I learn. Always mark damaged, even if there is no visible damage on the outside of the order. The got ya if you don't. And they know it."
"Customer service was very prompt and it took no time at all to order what I needed. Delivery time was pretty quick as well. My only complaint is that I was ordering a transition strip for one interior doorway, but they only offered it in a large size (enough to do 3 or 4 doorways)."
"Customer service was fantastic! Had questions before placing my order and they were answered with confidence. Once I had placed my order, I had to call back to make a few changes and it was no problem. They also wanted to get my flooring to me in the most efficient and cost effective way. I cannot thank American Carpet Wholesalers enough for their efforts!"
"The product was as advertised very reasonably priced and was delivered in a very timely manner. Excellent experience and would for sure do business with again!"
"Very quick delivery and just what I wanted!!! I will order again when the need arises!! Called back for some assistance on floor padding, the gentleman was VERY helpful!!"