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5/5

2003-03-25

"Just plain awesome. They helped sponser my LAN party!"

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5/5

2003-03-15

"Ordered some tweakmonster ram sinks on thursday, arrived on Saturday! Now that's a welcome suprise. Also had some of the best overall prices on the web for mod items, will definetly do business with again."

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Delivering products on-time
Delivering products damage free
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5/5

2003-03-14

"Fastest delivery I ever got from a vendor! I ordered my CPU cooler on March 12th and received it on March 14th. And I had it shipped Priority Mail! Hats off to CaseCooler.com!"

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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2003-03-13

"I found CaseCooler to have the best price on the ThermalTake fans I was looking for, shipping was resonable so the total cost was much better than others. Plus CaseCooler had the fans in stock! The order arrived when advertised and was in good shape. I would not hesitate to buy from CaseCooler again when I need something they have."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-11

"Wow! I have purchesed from Casecooler.com before but this time is the best! Ordered the order about 2:00 PM on Saturday, And Come Monday It was at my front door! I only live about 100 Miles from there Warehouse so that probobally why I got it so fast! Fans are very nice, and quiet. Arctic 3 Thermal Paste! I love it, It reduced the Temp. of my CPU by about 10 degrees Celcious! My CPU was running at 53 degrees celcious, Not it runs about 42 degrees celcious! I would do buisness with them again many times!"

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5/5

2003-03-11

"Good shipping rates and huge assortment of hardware and most of - coolers and fans.
Great prices.
"

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5/5

2003-03-07

"Bought some Sunon Ball Bearing fans late on a Monday, shipped via USPS Priority mail, they arrived on Thursday. Good prices, low shipping, and fast delivery. "

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-06

"I'd not hesitate to purchase from CaseCooler.com. I ordered on a Sunday night, and by 10am on Monday morning it was shipped out! Adding CaseCooler.com to my A+ list of online vendors."

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N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-05

"I will order from this CaseCooler again. Ordered a HSF on Fri. and received it on Wed. by, free, priority mail. Prices are great, product arrived well packaged, and shipping information was emailed as promised. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-04

"Bought some Panaflo fans late on a wednesday night, shipped via USPS Priority mail, they arrived on Saturday. Good prices, low shipping, and fast delivery. Would have been nice if they would have mentioned the Panaflos don't have a tach output, but I should have done my homework better."

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1/5

2003-02-28

"ordered a zaleman cooler for my video card on the 21st. still i have no package been shoping online for awhile and this is the longest i have had to wait on a product its. guess im used to other stores getting me my items in 3days usally wont mention any names. edit to top it off they sent my package to the wrong address. my email confirmation had the right address but they gave fedex a diff address"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-27

"I ordered a case fan on Monday and got it on Thursday. I will definitely use them again..."

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5/5

2003-02-24

"Pleasant shopping experience:
- I received email confirmation immediately.
- My order was processed and shipped same-day.
- Shipping prices were reasonable ($7.50 for a 400g Zalman VGA heatpipe cooler + 5 80mm fans w/ adapters)
- Shipment was quick: 3 days turnaround by FedEx Ground.
"

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5/5

2003-02-20

"ordered and shiped out on the same day. fast service, and pretty fast delvery."

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5/5

2003-02-18

"First time customer. Newegg was out of stock on the panaflo fans I wanted. CaseCooler had them at a reasonable price. Order was promptly shipped and packaged well. Would gladly do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
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Is consumer focused
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Overall product shipping and delivery process