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5/5

2002-08-03

"These are great folks to deal with.
Any e-mail inquiries were answered
by the owner w/in 12-24 hrs.I believe they are relatively new, but offer some of the best prices on the web for fans, heatsinks, and cold cathode lighting kits.
Great prices on rounded IDE cables, and very reasonable shipping costs. Just placed my third order. Excellent on-line vendor,IMO.
"

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5/5

2002-08-02

"Shipped out the same day I ordered. Only complaint is that airborne express was a day late getting the pakage too me. It certainly was not case-mod.com's fault and I would definatly use them again. "

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5/5

2002-07-31

"This is an awsome online retailer. Their prices on round IDE cables are great and they ship very fast. I ordered a set of glow cables over the weekend and had them by thursday. The cables are great, the service is great. I would reccommend Case-mod.com for anyone looking to buy something they sell."

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Pricing of products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
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4/5

2002-07-30

"Case-Mod.com is a great site to buy things at very competitive prices. I think I found the site from a review on something, and I found out that their prices were great. I bought a Blue LED Fan for $4.75 or so, and 2 Rounded Cables, one IDE and one Floppy. The price totaled around $17, and that's with the cheap $4 shipping included. I placed my order on Tuesday Afternoon, and it was shipped the next night.

Now, the bad part: Shipping. Shipping was only $4, but it was by airborne ground. It took 4 business day to get here. I just got it today, Tuesday of the next week. They didn't put any peanuts or protection for the equiptment, but then again, the stuff I bought wasn't really fragile.

Most of their things are Generic brand. I was a little disappointed when I found out that my Blue LED fan had 2 LEDs located at the center, and they didn't move. I was expecting one like the Antec Blue LED fans. The rounded cables were perfectly fine. I was pretty happy with the stuff I bought. The fan helped to cool my case temp, which in turn lowered my CPU temp by 3 Deg C (better airflow!).

Besides the slow shipping method of Airborne Ground (Their only US shipping method, I was in the farthest zone in TX, but if you live in CA, you can get the things you ordered in 1 day), Case-Mod.com is an excellent company with a neat website and great prices! I wouldn't buy again because of shipping, but if they had some other shipping method, I would definately buy again! Thanks!
"

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5/5

2002-07-22

"Ordered 20 4 pin Y adapters at $0.49 apiece and they arrived right on time.Ordered a small amount this time to see what kind of company they are and am very pleased. Will order from again.


Update: Have ordered 3 times since my first order and this company is great! I've ordered a number of rounded IDE cables, LED fans, and other various parts. Parts always arrive quickly and in great shape. I haven't bought anything from them that has dissapointed me yet. Everything is as described and answers all of my questions in the product description. A wonderful place to do business with!
"

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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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5/5

2002-07-03

"I ordered an aluminum Raidmax A228 from Case Mod. Overrall, I was really impressed by this company being that their prices compared to other vendors were really good and their customer support was top notch. They answered all my e-mails very quickly, gave me a tracking number for my order and even called me when it came to concerns about my order. I would definatly do business with them again."

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5/5

2002-06-26

"Ordered an AlphaPal8045 and Arctic Silver III. Product arrived on time and were flawless. Prices are PHENOMENAL! I would recommend these guys to anyone..."

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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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5/5

2002-06-22

"They have great prices and cheap shipping costs. I also received 8 screws in my order instead of the 4 I ordered :) I will definetly deal with them again."

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2002-06-13

"Very good prices.. VERY fast shipping.. I am definately going to buy from these people again."

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5/5

2002-06-02

"Fast and cheap shipping. Case-mod's prices are extremely reasonable. They've only had about 800 orders by now, but I'd probably bet that all of those customers are extremely happy."

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Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
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5/5

2002-06-01

"I bought a couple fans on sale, and they arrived promptly in good packaging."

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Is consumer focused
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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-05-23

"Excellent service. Recieved confirmation email shortly after I ordered. Also sent amother email updating my order status once it was shipped. Order arrived in perfect condition. Will bookmark this company!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-14

"Excellent prices, great shipping and handling charges. Probably the lowest I've ever seen. My order shipped less than 24 hours after I placed my order (ordered late PM, shipped the next day). Purchased a Panaflo 92mm H1A, untailed with the RPM sensor. Try to find a better deal for this fan, anywhere."

Detailed Review Benchmark + -
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Pricing of products and services
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-04-25

"Well I was leary at first to order as I didnt see any reviews here. Let me say I'm glade I did. The price I paid was lower than anywere else I been, I ordered a 24" round IDE cable for my server. The price was only $8.99 and Case-Mod only charged me a $1.30 to ship from CA to Florida, they shiped the day I ordered (Saturday) and I received here in Fl 2 days later. I will defintly order form Case-Mod again. Price selection and promptness they have my vote."

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
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Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall web site
Speed of web site
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Web site being easy to use