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Product & services pricing
3.54/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.82/5
Customer service:
3.75/5
Return/Replacement policy:
3.82/5

Verified
2/5

2014-06-16

"I ordered my Galaxy S4 2-months ago. Their first shipment to me was the wrong phone, so I returned it. Their second shipment was the wrong color, so I returned it. Their third shipment was the correct phone but the wrong charger. Not only that but all three shipments came in a phone box for a different phone type. There is definitely something wrong with their packaging department. While the phone now looks good , I am a bit weary that this phone might be refurbished while the web description said it was new. It was very tough getting a hold of customer service each time (voice-mail), but once I got a hold of them, they took care of me quickly without hassle (thank you Melvin). Their shipping method is slower than most, and I will think carefully when ordering from this provider next time."

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Verified
1/5

2014-06-06

"CAUTION: Avoid this SCAM website!

I ordered a Blackberry Q10 on 31 December 2013 from Canada and until now, after about 6 months, I did not receive it.

I called them many times from abroad and sent many emails. They say that my order is sent two times on January and on February by UPS. After asking many times since January, they sent 2 USPS tracking numbers, instead of UPS!!

I contacted the USPS customer service and I found out these tracking numbers belong to two boxes delivered on April 2014 (neither January, nor February) in the US and in Estonia, instead of Canada!!

After more than 5 months, they never sent my phone. I no longer want this old model and want since one month ago a total reimbursement, but they do not do!

Before ordering on this scam site, please refer to the negative references.
"

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Verified
5/5

2014-05-05

"This was my first experience making a purchase with Cost Cell2get mobile Company. I am extremely satisfied and impressed. Not only did I save money but I also had my questions answered quickly from the sales/support center. I will absolutely purchase again after my first experience and I am very content overall. I also received my items fairly quickly which made for an even more enjoyable experience. thanks"

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Verified
5/5

2014-03-29

"I always shop around for my business and am always looking for the best deals possible. When it came to phones I researched a great amount and finally found this place tucked away on the internet. Bought 25 blackberrys from them and I could not be happier. The shipping was fast, the customer service
was great and above all the phones were new. A+
"

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Verified
5/5

2014-03-10

"Great stuff really honest guys help however they can ordered just as he got it in shipped asap no problems. Very fast shipping(shipped Wednesday arrived Thursday afternoon to NY) A++++ would really recommend this guy to others and will definitely order from this company in the future. Also very good prices and S&H charges are very modest!"

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Verified
1/5

2014-02-28

"I purchased the HTC First smartphone from Cell2get. First off it took an extremely long time for it to get shipped. When it finally did arrive it was the wrong color. It was a pale blue color and I ordered a black color. So I contacted them about it. First it said you can email so I did and they responded back saying to call. Okay fine. First time I called had to leave message. No response back for 2 days. Tried calling again and line was busy. Finally got through on third attempt. The person did not speak clear English (it was a male and I think his name was Melvin) which was very frustrating. After explaining what happened he basically responded with I do not care. Not once did he acknowledge the mistake or say sorry just tried to brush it off like it was no big deal. Why do they make different color phones in the first place if color does not matter. He did not offer to fix the situation at all by saying do you what to exchange for a new color or offer a partial refund. Or if black was not available, they should have informed me if I wanted a new color and not just assume. At the end he said he will said me a free black case ($3 value big deal). What if I do not want a case. And the case does not cover all the color. So what if the phone was bright pink, what would he say then. Mistakes do happen but to not say sorry about it or try to correct it with a good option is the reason I am giving 1 star because of bad customer service. Will never order from them again."

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Verified
5/5

2014-01-26

"I found this store comparing prices. The price was great, good recommendations and defently we not disappointed. Nice people and service and most importantly the cell phone in Stock and shipped fast Website comfortable and very informative and facilitated my choice, even without contacting the store representatives. Total all very happy with the service friendly website "

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Verified
5/5

2014-01-26

"I was very worried about spending this much money to buy a cell phone over the internet. I did much research and accidentally stumbled across this cell2get site. I was very glad I did, very helpful and friendly customer service and the cell phone is awesome. Easily the best cell phone I have ever owned. It was delivered on the date it was suppose to be and I was up and running. I would not hesitate for a second to buy another cell phone from them...(if I had the money) This is the way that companies over the internet should be ran. A++++"

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Verified
5/5

2014-01-24

"The seller was really nice and assistant knew everything about the cell phone i was interested in. and the store made me feel good about my purchase. I will recommend to friends and family and will buy again in the future. Professional and courteous service! I ordered to nokia lumia 1020 and the shipping was fast, fun and professional. Different experience from any other cell phones stores I've been to."

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Verified
5/5

2014-01-22

"Very rarely give reviews, but i was impressed by the service provided. Fast shipment and best deal on pricing. Purchased my 4th phone already, some for personal other for business use. Will buy 2 more for family members. Really impressed. Good job there guys. Anywhere i see you i will give 5 stars, effeminately deserve it. A+++++++"

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Verified
5/5

2014-01-19

"This was my first order for a cellular phone on line. I was looking for the Nokia N95, I had been in the market for this very upscale phone for a while and you can imagine my hesitation to buy it online but the price was right and I simply did not want to renew my contract with my cellular phone company. Cell2get.com had the best price on the phone that I wanted, and there was no contract, so I figured why not go for it. The phone was shipped quickly, it arrived faster than I expected, it was packaged properly, and I am very pleased with the purchase. I can't say enough how happy I am with cell2get.com! I even have already recommended 2 of my co-workers to them and they also received the phone and were very happy. So to anyone looking to avoid the contract and by their next cell phone online, like I did, I strongly recommend going with Cell2get.com. Hope you all out there enjoy your next cell phone as my as I did mine, and if you happen to be in the market for a nokia n95 cellular phone, I also can recommend that (since I now have it). my overall rating for lowpricecell.com on a scan from 1 to 10 would certainly be a 10"

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Verified
5/5

2014-01-12

"Service from A to Z. Sales Agent loyal and knowledgeable.
Comfortable shopping atmosphere and professional. very fast delivery time. I could not ask for more. Looking forward to future shopping will highly recommend to every one.
I already bought a number of cell phones from this store. very good customer service. Even if there are problems, the staff will fix it and replace the item. No doubt I will continue to shop there.
"

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Verified
1/5

2014-01-08

"***UPDATE BELOW*** I wish I could overlook all the issues and rate cell2get positively, but the bad outweighs the good. Yes, they did have the lowest price for the item we ordered, but that's where the good stops. We ordered on December 2nd and expected to have the phone two weeks after as their website states (10-14 days). A full three weeks had passed and nothing. I called and was told my package was scheduled to be delivered by the Saturday after, which came and went and still no phone. I called again and was given an incorrect tracking number. Called again and asked them to track it for us and provide an update. They called back to say a replacement was on its way as the lost package was blamed on the post office. I was told the phone would be there on that Friday, but alas it arrived the following Tuesday. Not only did we get a used phone with scratches, it also contained someone else's pictures! To add insult to injury we were also sent two additional phones we did not order. We are now past the one month mark and still waiting for our new phone. Maybe I should have waited to post a review to see how this next shipment turns out, but I figured enough has transpired, without any attempt from this company to make things better, to write an honest review to help others prepare themselves for what they may have in store by purchasing from cell2get. I hope experience is better than ours.
***UPDATE*** My negative review still stands. In the end they tried making amends with a partial refund, but the phone will not work in our area so back it goes on our dime. We will never do business with cell2get.
"

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Verified
5/5

2013-12-16

"These guys from cell2get are amazing!
After receiving cell phone I ordered (within two days from the order) I realized that he was too big and bulky needs, I called the store to see if they can help. Melvin And Wilson move heaven and earth to make sure I get a product that meets its needs (all at no extra charge!). Recommended in the strongest recommendation.
"

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Verified
3/5

2013-12-15

"I paid extra for FEDEX but the product was shipped via U.S. Postal Service. I received the product, complained about the shipping and was refunded the extra cost for FEDEX shipping."

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