"Product description of swivel holster for cellphone was wrong, but obviously provided by manufaturer, not this vendor. (All other vendors used exact same description). Product did not match description and I couldn't use it. I applied for return authorization. What I got was a classic example of the greatest attitude for keeping customer satisfied: Cellular Accessory apologized; told me to just keep the product and credited my card for full refund anyway. No hassle, no packing, no shipping, no postage, etc.
Word of mouth is the best advertising. This vendor goes above and beyond."
"Very smooth and easy transaction, communication from seller was nice with email updates throughout. Ordered a Pantech cell phone charger on a Saturday evening (8/8) received it(8/13)in B'ham Al. ! Very prompt delivery and a great price. "
"Cellular Accessory.com is inexpensive, very fast and has good follow-up. Have not had any problems since my first order from a few months ago. Would recommend this company to anyone looking for accessories to a very wide range of cellular products."
"Bought two LG batteries and an LG phone holster, with USPS shipping. It was shipped using UPS Mail Innovations (never heard of that before).
Prices for everything were quite reasonable (searched online to find best price, with shipping).
Items were as described (OEM LG 1100 mah for the batteries), and shipped promptly. I have been using the batteries for over a week now, with no problems."
"Purchased a replacement battery for my LG phone. The price was about half of what Verizon was charging, and the battery has a 10% larger capacity than the original.
Ordered on the Thursday the 18th, shipped UPS ground, received on Wed. the 24th.
Battery is working fine, very satisfied with the company. "
"I am hard to please and they exceeded my expectations. Both items I ordered were priced competively, shipped as advertised, and arrived sooner than I expected. One can not ask for more.
I will write negative coments if they are deserved. However, this is a 10.
"
"Accurate, dependable and cost effective. What else can I say! Best place to purchase factory batteries for mobile phones."
"Exceptional service. I placed my order on Thursday and received it on Monday with the cheapest possible shipping."
"I commend this company for the excellent way in which one of their staff handled a defective AC charger I ordered. The plug did not fit into my cell phone, even though another part--an auto 12-volt adapter, did fit. When I emailed the Returns department, I immediately received a response, followed by the delivery of another AC charger. The email was courteous and professional. I have Cellular Accessory bookmarked and will purchase all cell phone accessories in the future from them. I will also share their website URL with everyone I know and let them know what great service, products and prices they offer.
"
"Excellent service, best prices and fast delivery even when using USPS. Just don't make the same mistake of going to CellularAccessories.com instead. That's a different company with very poor service and prices."
"Wonderful customer service, great communications, discount prices (especially when compared with cellular retail stores!), and fast shipping. I'd recommend CellularAccessory.com to anyone.
Mark
Denver, CO"
"Awsome price, fast shipping and very great service!"
"Poor customer service. Agents voice was unintelligible. Had to communicate using email. I was charged $14.95 for shipping an item that the did not have in stock. Shopping cart charged me the full amount of the order even though one item was not in stock. Website needs correction to better alert customer that an item is not in stock. Why would I knowingly order an item and pay premium shipping if it is not in stock. Customer service refused to offer a partial refund for my shipping. Had I know item was not in stock I would have cancelled the order and purchased elsewhere."
"I don't have the invoice any more, but the part arrived in a timely manner and works just fine. Thanks you very much, Paul J. Ayres"
"This transaction could NOT HAVE GONE ANY MORE PERFECTLY! AWESOME customer service, AMAZING PRICES, SUPER FAST SHIPPING, what's not to love!?!?!
TOTAL PERFECTION!
Thank you so much!
Bill,
Dallas, Texas"