ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-04-05

"saratliff,
I Purchased a Pentax K-r digital camera, the price was unbelievable.
The customer Service Dept was great
I was very impressed with the delivery service, I was quoted estimated deliver for one week,it arrived 2 days earlier.I would recommend this company to all my friends. Very satisfied customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-05

"I placed my order, got a confirmation email promptly the next morning, I called in to confirmed my purchase, My order was shipped out with promptly. I had wonderful purchasing experience and hope to do business with again in the future.
Thank you Certified Digital : )
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-01

"good experience with knowledgeable salesman"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-03-30

"Purchased a Sony A55 with additional lens, memory card and battery. Had to call back next day to get order number and email of same. Sales never informed me of the additional lens being out of stock. Waited 8 days for order to arrive on 3-5 day shipping. Did upgrade shipping to overnight. I did have to keep after them for information regarding order. Free shipping....did pay $21 for "insurance on camera". Free promo starter kit was not included as I was to understand, and is to ship later. Liked the price!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-29

"I purchased a Sony A55 and had no problem with their service. It was ship fast and everything was in perfect shape. Would use them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-14

"We purchased our camera through certified digital because of their great prices. Our item arrived on time, and as described. We love our camera! Would do bussiness again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-09

"I had a order that was missing a cable for my video camera. The help I got from the rep was of great help in that he researched the cable needed and had it in the mail in a matter of hours to me with a extra one for my other camera. I could not find this cable on my own efforts. I will give you my business to your company again. Jerry"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-02-15

"Order of Canon EOS equipment. Good price. Shipping details need to be explained a bit more and the insurance options required. Ordering processes needs to be more streamlined. Once order was confirmed, it was processed quickly, accurately, and delivered prior to expected date.

Refund was due and this process did take a day or two more then I expected.

Overall, good value for the money, received what I wanted.
I would come back as a customer if prices are still competitive.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-27

"I had originally placed an order for a camcorder with another merchant. At the last minute I was notified that my order would be delayed due to high demand. This was troubling because it was suppose to be a Christmas gift and the notice arrived two days before the holiday. In a panic, I checked to see if I could find another source in time and ran accross Certified Digital. I had expected that the camera would cost a bit more than the "sale" price I originally went for, but the increase was reasonable under the circumstances and they promised delivery on Christmas Eve. The shipping charge was very reasonable so I decided to take a chance. Boy was I pleasently surprised. The camera arrived as promised with the accessories I ordered and ready to be wrapped.
A few days later I found that the extra battery I had ordered wasn't working and was quickly provided with a replacement, twice! This company understands what customer satisfaction is all about. I'll shop here again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-28

"I was very pleased with the service from Certified Digital. My order arrived faster than I had requested and there was a free upgrade in the package as well. Extremely satisfied customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-20

"My order arrived on time. Small glitch with the filter I ordered at the same time but was resolved in a timely manner. I would order from this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-13

"Came on this fine store accidently. They are terrific to deal with. Will refer them to my friends who shop online. They are honest, reputable and have many great products and services to offer. Customer service is first class."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-12

"The service was great. Placed the order received it in two days...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2010-12-07

"I decided to shop here because of their prices. The order arrived fast, but the free case that was supposed to come with my camera wasn't sent. I called them and I got it within 3 days. For their great customer service, I'll forgive this small mistake and will shop again with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-06

"I'm satisfied with their customer service.They e-mailed me information about shipping,so I knew when to expect it.I received my item in 2 days after I ordered it.Also I appreciate the company rewards it's customers with valuable gifts such as bags and tripods.I will recommend this business to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A