"The right price, selection, and great service. I will definitely buy from again."
"Certified Watch Store is a stunning online watch store which is quite unique. What makes me come back when ever I need a new watch is the variety of the brands, the incredible user and buyer friendly interface of the store and most importantly the prices of the products. These three reasons are the main reasons why I always recommend CWS to the readers and members of my forum and they all share my opinion of CWS. The customer service of CWS is absolutely amazing, very friendly and correct. The shipping is moderately satisfying but gets the job done always.
CWS is definitely one of the best online watch stores and I am sure they will continue to grow as long as keep up the good work and advertise a little better."
"These folks have good prices and prompt shipping. Item arrived as expected. I ended up returning the watch which created a small hassle on my part, but I received me credit when expected. "
"Called to verify watch authenticity since it was a limited edition. Representative was very helpful. Arrived in 2 days. Lowest price too!"
"Horrible customer service, I placed an order through ebay (Movado Bold)and the next day it said the item was shipped(false) however after days of waiting the tracking number still remained blank I sent emails to certified watches and they said the item was out of stock and would refund me.... I called frustrated that I had not been informed there was no watch until I sent an email they told me to call back in 7 days to see if the watch was available I did and was rudley told by Jay that I could order a different one which was much more then the original one I purchased I tried to express my concern and asked for a manager he told me he was a manager as I tried to continue he cut me off and asked for my number and informed me I would get the same answer very rude and shady place.. They post items as buy it now on ebay then tell you its out of stock but you can order another item for more money not to mention refunds take 7-10 business days to make it even worse the watch that I inquired about as a replacement Movado Bold 3600104 they have uped the price in the last 15 minutes another $46 I plan on reporting this company to the Better Business Bureau they are a scam!!!!!!"
"Delivery was a little slow but I'm very pleased with the price and quality. Keith"
"I have to say, Certified Watch has the most friendly customer service people. I tried to order on line and had a hard time, called and they took the order over the phone and helped me save money by saying I will recieve my order in two days, no need to pay extra shipping cost."
"The service I received from Certified Watch Store was outstanding to say the least, the watch is as described by there website brand new and in original packaging, there website is secure and I recommend this site for a great gift or for yourself, you can shop with confidence when you shop online with Certified Watch Store."
"My issue was resolved in a timely manner."
"Since writing a negative review due to debris found on the face of (under the glass)my newly ordered ESQ watch, I have been contacted by the Certified Watch Store insuring me that they would fix the issue upon me sending it back. With this timely response to my negative review, it does seem like this company will try to make their customers happy. It also appears that the first representative I talked to on the phone was misinformed on the return/warranty policies when he told me I was SOL that I had a defect in the watch I ordered which was the reason for my negative review. I will be sending my watch back today or tomorrow and will update this review with the repair process. If repaired and returned in a timely matter I will have confidence buying from here again."
"Got what i ordered within time."
"I love my watch and was very happy to receive a warranty card from Certified Watch. I brought the watch to my jeweler to size and he was very impressed with it. I will definitely recommend Certified Watch"
"Good, easy to order and shipped fast. Just wish the original Citizen Box came with it."
"fast delivery. easy website to use"
"I am an extremely satisfied customer. I saved big $$ on purchasing my new Nighthawk watch from the Certified Watch Store. Purchase was easy and watch arrived as promised NIB. I will definitely order a watch here in the future.
Thanks,
Dan"