ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2020-03-12

shoot

"I reported the issue and all I got was this rating link?? No problem was solved! I bought protection plan and due to this outbreak of virus in Europe and the ban on travel I had to be cautious and cancel my trip but was told that I won't get a single penny back???? Then what is the protection for? You think I should continue to risk my life to go on the plane???"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-03-12

No customer service!

"You pretend that you will be available to help but no help whatsoever.
And to make maters worse you are charging me for canceling even though it’s within 24 hour window!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-11

Need support for my account with you Two existing and need merged

"Way to long on hold to get tech support for my account need help merging them"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2020-03-11

Fast & Furious!!

"Last minute Travel, checked many sites but you guys are numero-1. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-03-10

robbers and lies

"every time you try to book a ticket the price jumps $100 after 11 times we booked with them even though its fake advertising to offer one price then when you go to pay say sorry its gone up over $100 every time..but like i said we payed for a return flight from rotarou to new plymath and my mum flow down only to go to get her return ticket and was told it must of been a one way and needed to pay again it shows clear as day on my email its a retun flight and now paid twice just to get her home this company showed be shut down lies and stealing peoples money "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-03-09

NEVER USE THIS AIRLINE!!!

"Booked a return flight from ORD to MYR. Flights were changed twice before I ever departed. And, when THEY changed my original itinerary to very inconvenient times for me, I was still the one paying extra to rebook my return flight even though THEY were the ones who screwed me up! And it was anything BUT CHEAP! Total rip off!!! Not to mention the RIDICULOUS baggage fees! NEVER using this airline again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-09

Super Services

"Great Deal good services ,I recommend for all friends "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-08

Easy breezy

"Easy to do. No brainer. No complications."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2020-03-07

Very Happy overall

"Only complaints I have is that you kept giving me popups asking for feedback/rating before I even got finished checking all the itinerary info. And.... I found it very difficult to find out how to print the info."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-07

Great service

"I love CheapOair❤️ It is cheaper"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-03-06

very good

"Customer service was very good"


5/5

2020-03-06

Easy to use system

"Easy to use system; try it and you will like it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2020-03-06

on 2nd thought

"On 2nd thought i am glad i did not cancel my ticket anyways. Cheapo Air could have faster customer service, yet the travel deals you offer are such good deals i rarely book anywhere else.. "


3/5

2020-03-05

I am Somewhat Satisfied

"Booking was easy enough but i had questions and was directed to create request tickets with customer support on line, Literally 4 and no one call back.....i am very disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2020-03-05

Easy and fast to book!

"It really was fast and easy to book the flight and make additional upgrades and changes to the my ticket order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases