"The process was fast and returning the book was pretty simple. I loved the fact that the due date gave me more than enough time. I was surprised that the actual book was kind of worn and looked like it obviously had been used. I wish it would have been in a newer quality, but other than that, my experience was great! Renting a textbook is in my opinion, much better than buying one."
"I had ordered my book through another supplier and 3 days into my course it had not arrived. I was able to rent the book for a very affordable price and they gave me immediate access to an electronic version of the book until my text arrived. The text arrived in the mail within a few days where I had been waiting over 3 weeks from the other supplier."
"From start to finish, from renting to returning, the process was easy and straightforward. Have also purchased books from Chegg and had the same great experience."
"I am so greatful to have found Chegg when I did!! Otherwise, there would have been no way I could have been able to afford my Son's books he needed anywhere else!! Thank you for the great service you do, as well as for the affordable prices!! You guys are AWESOME!!!!!"
"Renting the book was awesome, but when returning it would be nice to remind user if they wanted to continue with the free trial of the study guide answers so that they can cancel when they are finished with book and not be charged an extra month that it was not needed! :("
"Great and quick service. I use Chegg every quarter now!"
"This is a great alternative to using a bookstore. Ordering is easy, you get your books fast and they are much less expensive. The return process was easy and they even provide you with a return label. Will use again!"
"Probably will not use again "
"Chegg always makes me very happy, and I have never been disappointed. Will be calling in a few weeks. Thanks Chegg !!!!"
"Quick, easy to return, and very affordable. I definitely be renting from Chegg again. "
"I rented a few of my books from Chegg, and I had a great experience. My rental fee was quite low to begin with which was nice. When I needed to extend my rental due date, it was so easy. With a click of a button and a few dollars spent, my rental was extended with only a little extra cost. Returning the book was the easiest part. They pay for your label. All you have to do is print the shipping label, tape it to a box, put your books in the box, and drop it off to the nearest UPS. Definitely doing this again!"
"I sent in two good conditioned books for buy back. I received a check for one of the books, and zero communication about the other book. After several months, I contacted Chegg, and they stated that my other book was in poor condition. When I sent the books, they were both in good condition. The only resolve is for Chegg to send the poor condition book back, and will receive zero compensation for my book that was originally in good condition. How about just send back my original good conditioned book? How will I be able to prove if the book sent back was not my original book, and they profited off my original good condition book. Sounds a little shady, and will not be doing business with Chegg again, especially since I buy books for four kids!!"
"I am a first-time college student and wasn't sure about how to get my books and not pay a fortune. I am very impressed with the service and promptness of this company."
"The Chegg Team I contacted with extremely understanding of my mistakes when returning my textbooks amidst the end of my semester. Similar is issues arose with a different online textbook renting company and I received no beneficial help.
Thank you Chegg!"
"The entire experience from ordering a book to receiving it and returning it was great!
The company obviously thought through the process and designing so that it is so easy. When I shipped my book, Chegg emailed me to let me know that UPS had the book on its way.
Convenient and flawless."