"It’s always good even if I don’t find anything."
"I had been looking for faux leather pants and Chicos had them for a great price! I got to try them on, but realized they were too big. The salespeople ( both very helpful) found me the right size for my online order. Overall, a very good experience."
"I purchased this outfit which was too large. I was able to return it to the store and reorder in a smaller size, and it arrived so quickly! I love it!"
"Terrible service. I never got my gift. It doesn’t even look like they sent it. I ordered Dec. 1st. They waited until Dec. 10 to say UsPS was picking it up. It never showed it went beyond that. When I called they said I’d get it the next day. Two days later still not here. I want my items!!! I was charged for it too. What a mess. And no gift for my wonderful vacation cat sitter."
"Good products, smart tech tool, savvy marketing, reliable shipping and always excellent customer care."
"The merchandise I ordered was exactly as described, was a good price and arrived quickly. "
"Following tracking, Chico said my product was delivered December 11. It never showed. I have a Concierge here who receives packages. It never showed. I have contacted Chico‘s about this they said they would get back to me, but alas. I’ve never heard from them.(except for requests to rate my experience, so here you go). Disappointing"
"I always get well taken care of and the styles are very attractive. I like that most of the clothing is wrinkle free and easy to care for. "
"My merchandise arrived within three days of order pleasantly surprised. "
"Fantastic marketing and pricing. I always poke Soft Surroundings by telling them they need to emulate Chico's and get in the retail game. "
"The Temecula, CA Promenade Chico’s Store has the most friendly, professional, caring and knowledgeable team of women. Please praise these hardworking women... Janet, Jodi, Cathy and Sherri for knowing our style, remembering something personal about each client and treating us like family. Merry Christmas!"
"My experience with Chico’s has always been great."
"Everyone at the Chico’s corona Del Mar are so nice especially Christine she is outstanding!!! She knows what will look good on you! I am so amazed on how good I can look. Thank You so much "
"I ordered from Chicos PLENTY early to insure delivery by Christmas...........I still haven't recieved my package nor do I have an idea when it will be delivered! Not happy!!!"
"I walk in.... I have been a good customer for years. Never a hello, can I help you, anything. Just a snotty old lady seemingly busy with something. I am getting tired of being treated like this. That is why I shop on-line mostly. "