"Chico's is great, however they need to use FedEx or UPS (vs. USPO) for shipping, especially at Christmas. I ordered items said that they were shipped over 3 weeks ago and have yet to arrive."
"I’ve shopped Chico’s on line many times this year of covic for presents for my daughters and also for myself. Through the years I’ve visited many of their boutiques and am always surprised at the great appealing inventory. You can always find the best outfits for any season, whether traveling or at home. Hats off to Chico’s "
"I always find the right thing at Chico’s. I am 67 years old and the clothes there never disappoint! Stylish and well made. Most styles run true to size. For and my body shape It is easy to find just what I am looking for. And the sales!!! Chico’s has spoiled me. Always helpful whether I am shopping online or in the boutique. Chico’s is my first choice when looking for just that right outfit. Love my Chico’s!❤️"
"I asked them to give me free shoprunner as I have spent over $300 in the last 60 days and they said NO."
"I ordered cashmere joggers for my wife and she loves them. High quality and arrived in a short time with standard shopping."
"I always find something in the store and online. This visit I went in to the store. Always clean and orderly. The staff I always helpful and the merchandise is beautifully displayed.
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"Always treated with respect and everyone is incredibly helpful and friendly."
"I always find more than I can afford!"
"I ordered a travelers velvet top and got pants instead. Invoice says traveler top"
"I placed my order on Dec. 3rd. I tried to cancel it last week, but, was told it already shipped and I couldn’t cancel. It is Christmas Eve and I still have not received my order."
"Love the selection, sales are great, and delivery is prompt. I order from several catalogs and you deserve an “Academy Award” for product and service!!"
"It was nothing short of agony.
Terrible customer service.
Could not contact anyone by phone & when I sent an email I got a message back not to expect an answer. I will never shop at Chicos again."
"All went well - I did not experience any problems."
"Love the store and everything I purchased fit perfect but ordering online was not a great experience. It took several tries just to get the in and then paid a premium for shipping so I could have it in two days. Didn’t get my order until a week later. I needed it for a vacation and wasn’t sure if I was going to receive in time. Tried to check on delivery and could not get any results. Luckily I did get the order the day before my trip.
I will definitely still shop at Chico’s but in store only "
"Love Chico’s. Fashions are beautiful and affordable "