"I sent a pair of shorts back on December 4th, they are still In the same UPS location since December 14th. Not understanding why they haven’t reached the destination its December 22Nd!"
"U do not do an adequate job with telling us the length of an item.
U could also include the actual sweep of an item as well. Not all size 3’s r the same!!! This might eliminate some of your returns."
"Chico's is reliable, sizes true to size. Chico's delivers in a very timely manner. Quality is always great. "
"Excellent customer service!!"
"Very helpful ...showing me around the trends ...very rspectful ...really enjoyed the help "
"Great shopping on line with Chico's. They have great quality merchandise and it's very easy to navigate and check out on their website. "
"I placed my order on 12/2, and today is 12/21 still waiting to receive it. "
"I ordered on November 27, 2020 and still have not received my order. I called today and was given a tracking number to check on USPS but of course it was not a valid tracking number. I was also on hold for over 30 minutes before someone took my call. I will probably not order online again as I now don’t have a Christmas gift for my mother-in-law. "
"I ordered 3 little ornament dolls (very small made of nice metal) dressed in different outfits. My friends and I love them. I also like Chicos jewelry.
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"Excellent. User friendly website, quick delivery, everything was correct."
"Due to COVID the inventory was not as broad in styles and fabrics this year. I understand why most retailers were impacted by shutdowns, supply chain, unexpected costs. I look forward to remaining a loyal customer"
"Have always had a good experience at the Acton store."
"I placed an order for a Christmas gift and still not received. Was supposed to arrive on 12/12 - nope. It's been a month. Never again. Contacted the twice. At this point, if the gifts, I'm returning.
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"Normally, I love shopping at Chico's online. This time, I ordered a shirt that was to be delivered within the week. That was on Nov. 30th. It is now Dec 21st and the shirt has not yet shipped. What I find so annoying it that it is still being offered on their website. Please... if an item is out of stock, let the customer know. Do not state that it will be delivered within the week, then radio silence."
"The only way I can but what I need is if I pay the highest price if I wait too long then the things I want are out of stock. Then y’all lower the price for what’s left over. "