"I always look at the sales and also the new items that come in.....to watch for when they go on sale. I love a good buy."

"I am a frequent Chicos shopper but I can no longer buy online anything that I am not certain will fit or I will keep. So unless I am reordering something I already own in a different color I'm just going to need to take a Sabbatical from shopping at Chicos because of the six week lag time in receiving a credit. In addition their Track your Return feature works poorly."

"
Every experience I have had with Chico’s has been terrific. I’m always pleasantly greeted and asked what I’m shopping for or am I just browsing. Courteous and helpful assistance is always readily available when needed but not pushy or invasive. I always find stylish and comfortable outfits and accessories at a reasonable price. My online orders have been received faster than promised. Once my item didn’t fit so I returned it to my store hoping to find the size I needed. My size was not available however, the manager checked the other stores and found the last one. She arranged to have it delivered to my home and it fit perfectly. I was thrilled! Quality is very important to me and I always get it at Chico’s. I really love shopping at Chico’s! "

"If you look in my closet, you will know why I call myself a Chico Girl! All of my clothes were bought at Chico’s, everything except underwear and my winter coat. The clothes fit me well and are stylish. It is easy to return or exchange items which I order online. Chico’s is # 1!"

"I found what I was looking for... A pleasant experience at the store ! "

"Items shipped and arrived perfectly and quickly. In store returns were equally easy and in store shopping was excellent. Studio City store is immaculate, well stocked, excellent service and a very comfortable experience"

"Chico’s clothing fits my body. I love the colors and styles! "

"Great shirts, came on day that they said they would. "

"Pants came and fit good - waiting for the matching shirt to come"

"I have two items to return and have been unable to get a return code because of long hold times at Customer Service. I am wondering if this is how you prevent returns!!!!!!! Vivian Egan ***-***-****"

"Put together an order through a Facebook ad, it thanked me for the order, all seemed normal. A day or two later I receive a voice mail telling me there’s a problem and to call an 800 #. Customer service tells me they can’t find the problem order, after a half hour of ineptitude and holding the line I was cut off during a transfer to someone else. I gave up."

"My go to clothing store on line and in person. "

"TImely, good quality and fit"

"During the pandemic, shopping on line has not be difficult. It really was as smooth as shopping in person, except not being able to try on the clothes before purchase. With that being said the ease of return has been very good.
"

"Jacket returned. 2 customers in store."