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Verified
5/5

2020-05-22

Excellent

"Never had a problem- their selections are always beautifully put together
"

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Verified
1/5

2020-05-22

No correspondence

"I have returned , exchanged, and a back order. I have heard nothing. Horrible communication."


Verified
1/5

2020-05-22

Disappointing

"I ordered a sweater as soon as I saw your presentation on Facebook, and days letter I got notified that it would not ship for "reason below". No reason anywhere in the notice!! Not the customer service I expect from Chico's."

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Verified
5/5

2020-05-22

I love shopping !

"I love shopping in store and online at Chicos. Once you know your sizes it is a breeze. Great quality can be expected and if something should not work return is easy. "

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Verified
1/5

2020-05-22

Poor commmunication

"I bought a shirt May 1 and it won’t ship for a month and a half from that date. The shirt was not listed as back ordered when I bought it."

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Verified
5/5

2020-05-22

❤️

"Chico has my style and I can always count on that"

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Verified
5/5

2020-05-22

Chico's

"Nice travel sweater! Purchased two!"

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Verified
5/5

2018-05-27

Like Chico service!

"I really like Chico service. Easy buy online and easy return. Never had problem. Highly recommended!"

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Verified
5/5

2020-05-22

I absolutely LOVE Chico’s!!

"I’ve been a Chico’s customer for years & they never disappoint! I do a lot of shopping online but love going into the stores! The West Lafayette, IN store is closest to me & they’re GREAT!! I highly recommend them!!!"

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Verified
5/5

2020-05-22

Another great shopping experience!

"I find Chico’s Online shopping easy to navigate and I always receive my purchase quickly."

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Verified
5/5

2020-05-22

Love Chicos!

"Ordering online is simple. Personally I like going to the store and trying things on since I am between sizes. But I did really good this time. And I got it in a timely manner."

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Verified
1/5

2020-05-22

I paid $10 to get my Mother’s Day gift delivered and small print said they would email me when it ships. 2 weeks later& not shipped

"I paid $10 to get it delivered well before Mother’s Day and my email said in small print that they would notify me when it mails. Two weeks later and it still hasn’t shipped. I tried calling to reduce my $10 and wasn’t able to get through after 20 minutes. I won’t ever order online again"

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Verified
5/5

2020-05-22

Superb

"Happy to always find what I want"

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Verified
5/5

2016-01-30

Excellent customer service

"I returned an item. The staff was professional & friendly. The store was clean & very chic. Associates wore mask & gloves. Thank you. "

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Verified
5/5

2020-05-21

Exceeds Expectations

"I find Chico’s to have a reassuring consistency both in store & online that I can rely on. My recent purchases have not disappointed me. Chico’s exceeds my expectations."

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