"I ordered and expected my purchase but found out later it was ‘out of stock’—-had to call Customer Service to get this info! Very disappointed in their lack of communication but took my money!"

"I was looking for a special pair of earrings for my granddaughter. She is such a wonderful mother and I wanted to give her a perfect gift for Mother's Day. Finding Chico's was my lucky day. Very pleased with the price and quality!"

"I used to love Chicos and bought nearly all my clothes there. Quality is declining and sizing no longer standard. I have to return most things I purchase. Very disappointing."

"Chico's clothing has great style with unexpected details. I have several pieces that I still get compliments on after years of owning them. My latest purchase was a metallic tie front sweater that will be perfect for summer. Thanks, Chico's!"

"If I place an item In my cart, pay for that item and confirm the order.... how then am I told days later it is back ordered and not given an option to cancel. Terrible service. "

"Ordered dress on May 4. Item was in stock. Three weeks later status is Still waiting to ship?? ☹️"

"Thank you Lyndsay for always going the extra mile!"

"I ordered a black pullover top in a size Large and after waiting over two weeks, received a multi colored jacket in a size extra small. I returned the top and had to pay shipping. I have not received the correct item nor a refund. Trying to call Chicos has not given me any results because no one answers the phones. Once the COVID shutdowns are lifted I hope to get some customer service, however I will NEVER order from them again. "

"Rarely do I shop Chico’s online - love going to the store, but when I do I always know that with their fast shipping I will be enjoying my purchase(s) within a fe days."

"I think the quality of Chicos clothing has dropped. And so as a good portion of the style. The styles are starting to look like Old Lady clothing."

"the material in the dress was not what I thought based on the picture."

"Takes forever to get credit for on line returns "

"I never bought things from Chico’s I did not like"

"A gift for my mother-in-law, she loves anything blue and finding something elegant in an easy-wear fabric can be difficult to find. It was simple to order, arrived in a timely fashion and was delightfully pleased to receive her beautiful blouse."

"I ordered a pretty black dress and am very happy with it. Will order again."