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Verified
5/5

2020-12-15

Bigred

"It was easy to order, excellent product!"

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Verified
5/5

2020-12-15

Best customer service of any company not just clothing.

"Easy returns. Fast delivery "

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Verified
1/5

2020-12-15

Never received gift card ordered online

"I had to call customer service to have another gift card sent to me. Still haven’t received it and we are celebrating next week! Never again will I order anything online from Chico’s "

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Verified
5/5

2020-12-15

Christmas Toppings!

"I ordered the Red plaid shirt from Chico’s!
I like the vibrant colors and hoped it was a medium weight that could be topped with a sweater or worn alone... depending on “the weather of the day” in south Texas!
I was not disappointed! It suits my needs to a tee! And then, it can be worn with one of my red, green or white Chico tees! Great wardrobe extender! Love it!
"

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Verified
5/5

2020-12-15

Return

"returned item with no problem"


Verified
1/5

2020-01-14

No help

"I walked into the store needing a few things. No one greeted me nor offered to help me. I wandered the entire store, looking at every rack. No help. There was one other customer who was fully attended by a saleswoman. As I was leaving a busy young man at the register welcomed me. I asked for the manager, who, as it turns out was the salesperson helping the one customer. When I stated my complaint she did not apologize. or try to help me. If Chicos doesn’t offer assistance then they are no better than any other store. After this aggravating experience I came home and wrote an email to Chicos customer service. Five days and I haven’t gotten a response. I am very disappointed with Chicos. "

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Verified
2/5

2020-12-15

Still waiting

"Placed order on November 22 and still have not received shipping notice. "


Verified
5/5

2020-12-15

Great experience..

"LOVE CHICOS!!! Love their clothes. I know my size and can order any item...and know it will fit perfectly!"

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Verified
5/5

2020-12-15

Mail Order

"Order was perfect, 5 pairs of slacks shipped swiftly!"

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Verified
2/5

2020-12-15

Still missing part of prder

"My order was divided into two deliveries and it has been over three weeks and one of the garments has still not arrived "


Verified
5/5

2020-12-15

Love the clothes, the fit and the sales!

"I wore one of my Chico treasures today a navy/celestial knit top and I love it. Your styles are beautiful, fit well and with your wonderful sales are an excellent value."

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Verified
5/5

2020-12-14

Favorite Store

"I always enjoy shopping at Chicos - however I wish they were closer to me. But maybe that is a good thing for me/"


Verified
5/5

2020-12-14

Excellent staff!

"They are so friendly and efficient. The experience was so lovely. Definitely will come back."

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Verified
3/5

2020-12-14

You need a better store manager

"Need a serious manager. She needs take job and customers serious."

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Verified
5/5

2020-12-08

Alderwood Store Staff are Stars in my book.

"I had technical problems using the website. So I called Renee, who happens to be the manager and she and Leanna went above and beyond the call of duty! Call their store and sign up for their emails letting you know the specials. Shipping was great too. They have beautiful clothes and jewelry. Even strangers give me compliments when I’m wearing Chico’s things."

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