"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"As always when we need OEM style parts for our restorations we relay on Classic Industries. Easy to use website, quick delivery excellent quality"
"Great service as always , products that you need at a fair price"
"I HAVENT BEEN ON THE SITE IN A BIT, WHY DOES THAT ALWAYS REQUIRE A PASSWORD CHANGE... HAD MY CART ALL LINED OUT AND PREPARED TO SPEND SOME MONEY....PASSWORD INCORRECT...TRIED AGAIN... STILL NO GO... RESET PASSWORDS AND GO THRU THAT MESS, THEN MY CART IS EMPTY AND I START SHOPPING ALL OVER AGAIN... LET MY PASSWORD REMAIN FOR THE FORSEEABLE FUTURE PLEASE SO US OL'TIMERS DONT HAVE TO NAVIGATE EMAILS AND SUCH...
ANOTHER SATIFIED CUSTOMER
JAMES MCCANN
OWNER
MCKENZIES AUTOMOTIVE
TALLAHASSEE FLORIDA"
"good description of parts"
"SO HAPPY FOR YOU GUYS AND WE CAN STILL GET THOSE GREAT PARTS WE NEED "
" great selection, covering a lot of years, from sheet metal to headlights, there is something for everyone."
"ordered the part I needed easily"
"Custo.er service was probably the best it could be because they sound so young. Maybe w/ a little more experience the phone calls will be more helpful and not sound so depressed to be working?"
"very difficult to navigate the site. When asked what car I own, Chevelle and El Camino were not on the list. Most sites offer free shipping with large orders. Every other site I do business with, this current order would have qualified for free shipping. It's not like your prices are lower on anything."
"WHERE IS MY FREE SHIPPING"
"Hoping this in stock item gets here quickly. Love Classic for all my restoration needs however this is a buss for me and waiting 10 days to get a in stock item is not acceprtable"
"Quick and easy. My parts were all in stock. Very Happy"
"a little confusing at times"
"No trouble, best in the business!"
"why do you charge invoice insurance?"