"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Most parts were available but soem parts that are listed as oversize are very expensice to ship. This should not be the case if I am shipping a larger order of 10 parts or more "
"Classic Industries has all the parts that I need to put together my 1968 Pontiac Firebirds and keep them going and looking nice. I feel that the prices are a bit high for the quality of the parts, but with promos and discounts, it's worth it to get the parts that you need. "
"Returns are no problem at any time."
"good service products right"
"Great catalogs and web site"
"I am pleased i was able to find convertible motor isolator mounts without having to buy a complete assembly. way to go classic!!"
"I will let you know when my parts arrive!!"
"Great site, Easy to navigate and lots of products "
"all good , find alot of hard to find parts here"
"HARD TIME GETTING YOU ON LINE; AM GLAD I HAD YOUR CATALOG;ALL I DID WAS PUNCH IN PRODUCT NUMBER AND YOU CAME UP [AWESOME] ........ALSO
I PUT PROMOTIOM CODE FOR FREE SHIPPING ,,,,,,, BUT I DIDN'T GET IT ???? "
"Didn't like that I had to make an account. Not a real big deal, but this is just a gift for my son. Not like I plan on shopping on your site again. :)"
"Now I must use a certain amount of words to post this. Don't like that either. Last time buying here."
"hope it gets here quick you have a good reputation "
"Went with classic because of reasonable frt cost"
"depuis 24 ans je fait affaire avec votre compagnie classic industries"
A rep from Classic Industries, ClassicGabe, has responded:
“Thank you for your feedback. It looks like your promo code for was a discount and not free shipping. Sorry for any confusion about the promotion.
If you have any additional feedback about your online ordering experience, please send us a note at reviews@classicindustries.com. We'd love to hear more about what you had a hard time with on our website. ”