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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-07-19

"Just wanted to drop a note regarding the 58" 1080P Panasonic plasma I bought through your company Cleveland Plasma. The picture and functionality of this unit are beyond expectation. It is just an outstanding HD TV, period. I was very happy with the price, and delivery was courteous and competent. Your advice on the type of wall mount bracket to use (which you also supplied) was spot on and that avoided a lot of headaches as well.

Bottom line I am a very happy customer and thanks for providing great value and service.

Best Regards,

Michael G.
Walnut Creek, CA
"

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Verified
5/5

2007-07-16

"Great product knowledge and service, and excellent prices. Chris allayed any fears I might have had about buying a high-ticket item from a distant dealer. This is a stand-up business, and I will be purchasing from him again."

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Verified
5/5

2007-07-14

"I am a recent customer of Extreme Electronics, i.e. Cleveland Plasma, and here is my experience in a nutshell: PERFECT. I wish all companies had the work ethic and business model that this company exhibits. Their customer service and attention to detail is second-to-none, and has basically won me as a customer for life. From this point on, if I have a major electronics purchase to make, I'm going to look there first.

I purchased a Samsung FP-T6374 63" 1080p plasma television from Cleveland Plasma in May of 2007. They kept me up to date with shipping times, etc., and then once the TV was en route, they notified me with detailed instructions on inspection of the TV and delivery information. Everything was crystal clear and hassle free, thanks to their efforts. All questions I had were answered promptly and completely. They went out of their way to see to it that I not only received exactly what I wanted, but that I received it quickly, that I received it with as little hassle and stress as possible, and that it was in all possible ways a positive experience.
"

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Verified
5/5

2007-07-13

"Chris and Cleveland Plasma are a top notch online retailer. I order a Pioneer 507CMX with a key digital video card and couldn't be happier with the quality, price, and service. What was nice about Chris is that he wasn't pushing the most expensive unit that he carries, something my local retailer was doing, he listend to what I wanted and needed for my space. In the end he directed me to the Pioneer with the video card which was superior to what I originally was looking at and less expensive. In the end I saved a ton of money and got an outstanding product. I can 100% recommend Cleveland Plasma and will do all my future business with them. "

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Verified
5/5

2007-07-10

"I purchased a Panasonic TH-58PZ700U from Chris at Cleveland Plaza and it was a great experience. The monitor arrived in perfect condition and on the date promised. The price was the best I was able to find for this very popular model and I would recommend Chris as a reliable customer oriented vendor. "

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Verified
5/5

2007-07-06

"I bought the Panasonic TH-58PZ700U from Cleveland Plasma. The transaction went flawless and delivered as promised. Thank you Chris"

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Verified
5/5

2007-07-06

"This was a very pleasant web purchase. Chris was very patient, in answering all of my questions. He must of spent at least 25 minutes on the first phone call. I ended up buying the Panasonic TH58PZ700U. Received in 5 days. I have already recommended him to two other people."

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Verified
5/5

2007-07-04

"Let me say that I researched Cleveland Plasma (Extreme Electronics,LLC) before my purchase of my Samsung LN-T4665F 46" LCD HDTV,as other Businesses & Sellers I had reviewed didn't list all costs associated with the purchase (such as added insurance at inflated rates),but Cleveland Plasma/Extreme Electronics,LLC not only reflected all shipping/insurance costs up front, their combined Shipping & Insurance costs combined were as much as other's cost of insurance alone! Cleveland Plasma/Extreme Electronics,LLC proved that the Customer Service ratings not only from buyers, but from Reporting Agencies was nothing but Stellar! This is a model Business that sets a Standard at nothing short of complete Customer Satisfaction that can't be beat ANYWHERE! I am a Techy type and research thoroughly for a few months before I purchase from a Company to insure that my risk in spending my hard earned cash is minimal at best. So consider no other business to purchase from other than Cleveland Plasma/Extreme Electronics,LLC, if you want Top merchandise at the "best delivered price" by a company of honesty & integrity that gives peace of mind for your purchasing experience!"

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Verified
5/5

2007-07-02

"The experience with Cleveland Plasma was very positive. I bought a just released Panasonic plasma TV that wasn't available anywhere else. They had the best price I could find and got it to me very quickly. Chris was very helpful and pleasant to deal with."

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Verified
5/5

2007-06-28

"Proffessional no pressure sale. Communication was excellent. Transaction was quick & easy, and tv was shipped and received promptly. Highly recomended."

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Verified
5/5

2007-06-27

"Chris followed through on everything - including after the sale. Prompt, courteous, service. Would definitely recommend him to anyone looking to purchase an expensive TV."

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Verified
5/5

2007-06-27

"Owner of store was very informative and assuring about ordering from him. Provided excellent post-sale service by providing tracking number and help with invoice/credit card emails.

Item was shipped within time, well a day late, but only due to item getting mis-directed half-way across country, but to no fault of the seller. That was a shipping mistake on part of the carrier. (I guess they forgot to read the state and zip code on the delivery sticker! ... (Sent it to a town of the same name as mine, but in a different state.))
"

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Verified
5/5

2007-06-26

"Prompt efficient service. He went out of his way to answer questions. I would recommend this company."

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Verified
5/5

2007-06-24

"Chris was very helpful and informitive. great place to shop-saves time and money both are very precious to me and my customes. everything has arrrived on time or sooner."

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Verified
5/5

2007-06-22

"Chris was extremely helpful in helping me get my new TH-58PZ700U home to me quickly and safely, not to mention the great price. I look forward to doing business with Chris again soon :)"

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