"After surfing the forum and online data, I decided to place my Panasonic TH-58PZ700U plasma order from Cleveland Plasma. The price is right; furthermore the extended warranty deal is even better. Chris has been following through from very beginning to the end. Even the shipping company did not provide the great service as I expected. For example, when I checked the tracking status, it showed OS&D. I called the customer service guy. He told me that the shipment is damage. I called Chris and he promised to check the status the first thing next morning. The time was about 11PM in Chri's place. At the end, the tracking status was not correct and the plasma has delivered in great condition. Chris provided the one of the best service that I have ever experienced. This is not easy for an online dealer. I highly recommend Chris and his company."
"Chris is great to work with and knows his stuff.
Just follow his directions and you won't be disappointed. He can answer any of your Q's.
I bought a Hitachi 55 inch refurbished tv with a
5 year in house warranty for a great price. I have purchased online items form small to as large as a new truck and Cleavland plasma is one of the best I have worked with. Thanks Chris."
"Cleveland Plasma delivered the goods and I couldn't be happier. I was very wary ordering my TV of choice (a monster PANASONIC TH-58PZ750U) from an internet site--I normally don't give internet sales a second thought--I just go for it, but for a purchase of this magnitude I was very concerned. I did a lot of prior research and every time I found a vendor with a great price, flags went up as I always discovered multiple sources with high negative ratings--they always seemed to go hand-in-hand--low price and terrible ratings. But then I finally came upon Cleveland Plasma. There prices we good (not great)--14% ($700) cheaper than Best Buy plus another $200 cheaper on their maintenance contract. To seal the deal they had stellar satisfaction ratings--so with $900 of savings at stake I took a chance. To my good fortune it turned out to be no chance at all. The delivery was swift, the shipping company was (Seiko) was great, and my 58 incher was delivered in pristine condition. Prior to the sale Chris (the owner) patiently answered all of my questions and you could tell in a moment he was in this thing for the long haul and very concerned with customer service/satisfaction. Though I had no problems to deal with, I'm confident that if problems were to have occured they would have been dealt with professionally. Bottom line, I highly recommend Cleveland Plasma to anyone in the market for a good price, great service, and a low risk transaction. "
"purchase experience was the best i had for the product ordered. Product was sony kdl-52xbr4. I was a little weary about expensive purchase online, but everything was first class. Seller is highly recommended."
"Purchased Panasonic SA-XR55S receiver/amplifiers. Everything went extremely smooth. Equipment arrived very quickly in perfect condition. What I got is what was stated and what I expected. I am as pleased as I could be with this seller."
"Thank You Cleveland Plasma. No one is more interested in making sure you have the best equipment to fit your needs within your price range. These guys also can answer your technical questions unlike some of the other people selling on the internet. The Pansaonic TH-58PZ700U is exactly what I needed. Also appreciate the quick shipping. Don't see how anyone could be any faster. Hope to do business with you guys again.
Thanks Again
Ken"
"This company had excellent reviews on Ebay although I ended up dealing directly with them. Everything they told me, everything they sent me was exactly as they said it would be. They had great prices, shipping was handled in a timely manner, and I was extremely pleased in all respects. We bought an expensive TV but saved almost a $1,000 over the Best Buy drive out price."
"Cleveland Plasma (Chris M.) performed flawlessly and rapidly! A new model Panasonic 65" plasma television (TH-65PZ750U) was in stock and delivered to Oklahoma within four days. It was in a new box, never opened, and had a US warranty.
This model is so new even Panasonic does not list it on their website. ......But Cleveland Plasma had it. And their price was not beaten by anyone!
I looked for a new television for about 1 1/2 weeks. My research brought me to Cleveland Plasma and to Chris. Chris patiently answered my technical and not-so-technical questions. He was patient and accurate. While I feared ordering such a big ticket item on the internet, the experience was easy and fast.
Cleveland Plasma delivered!
"
"Purchased Samsung Plasma television model FP-T5884. Cleveland Plasma had the item in-stock and offered a great price. They processed the order quickly and had the item shipped the following day. Chris followed up on the purchase to make sure that everything was in order and to my satisfaction. "
"first time ordering anything this expensive through a online/ebay retailer that wasnt a big chain. ordered a samsung hl-t7288w 72inch DLP TV.
item was not in stock initially, i had to wait about 5 days before it actually shipped. once shipped i received a tracking number and was charged the amount to my credit card.
TV arrived with some cosmetic damage from the shipper. i ended up keeping the TV and getting a reimbursement from the shipper and cleveland plasma. the amount will cover the damage.
chris at cleveland plasma was willing to exchange the TV but i didnt push for that, i just took the money. i was also offered an extended warranty at cost which was a nice gesture by Chris.
i would definitely buy from this company again, the damage was the shipper's fault and i did get reimbursed. Chris is very easy to work with and honest about everything. He was perfectly willing to exchange the TV and was willing to do whatever necessary to make me happy."
"Sometimes ordering on the internet is a crapshoot, so when I find a company like Cleveland Plasma (Extreme Electronics) I like to let as many of my fellow consumers as possible know that this is a company they can trust. Chris Majoros called back within an hour of my online question about the Sony KDL52XBR4 LCD TV. His price beat anything I had seen anywhere which is usually a red flag - the old bait & switch. Not here, no high pressure or threats that my TV would explode unless I bought a warranty. Chris gave me what all consumers want from a seller, and that is honest answers to specific questions so that I could make an informed decision about the purchase. The order was processed within 24 hours of purchase (which was a Saturday if I recall) and arrived 9 days later (which was only 4 business days due to 4 weekend days and labor day). The shipping company kept me informed the whole way and the driver was courteous, patient and helped me far more than the threshold service he is responsible for. I'm happy to report that all my worry about this $4k plus purchase was wasted, and I hope others will take advantage of Cleveland Plasma's great prices and service. "
"These guys are actually friendly, they care about what they do, and they do it well. This should not be so shocking, but these days it's rare.
Do yourself a favor and pull your business from anywhere that doesn't treat you well. Whether or not it affects their bottom line, it really feels good to know that you're not contributing to incompetence and BS.
I received my TV when I was told I'd receive it, and it's the greatest TV ever (52" Sony LCD HDTV KDL52XBR4).
I'd absolutely recommend buying from this company. I'm glad I did, and I'd do it again."
"Purchased a 52" Sony LCD HDTV (KDL52XBR4). Everything was exactly as it should be. Professional on the phone, quick response to email, and fast shipping. I saved a little money and ended up with a great TV. Would do it again."
"Bought a SONY 52" XBR4. Arrived within 3 days ... ahead of the HDMI cables which were sent priority mail the same day. Excellent service by Chris, always available. I was a little hesitant to order on-line from a company I didn't know but have absolutely no regrets. I will order from them again for my next television purchase. The television is absolutely amazing and much better for non HD broadcast when compared to the XBR2."
"Of all the transactions I've made on line, this one went the smoothest. Cleveland Plasma answered all my questions and provided information that was secondary, but invaluable to the purchase. After the purchase, my TV arrived in record time delivered by FedEx, the most respected shipper in the world. The package was in perfect condition, as was the TV itself. No one should ever be afraid to buy a refurbished unit from Cleveland Plasma as they deliver extraordinary equipment backed with both a manufacturers and an extended warranty. Thank you Cleveland Plasma"