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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-09-13

"This is by far, hands down.... the BEST INTERNET STORE on the net!! Chris doesn't mess around with the BS "call to confirm your order" run-around. If you've ever ordered from any of these other online electronics merchants, then you know what I'm talking about. If you do happen to call-in your order with Chris....there is NO high pressure sales to try to get you to buy things you don't need. And if Chris does offer you something you don't think you need, a simple no thank you will do.

As far as my purchase. I bought a Panasonic 50" Plasma TV model TH-50PZ750U. The best price I could find was through Chris at Cleveland Plasma. The TV arrived in perfect condition in about a week from my order date. My only gripe was with the frieght company(not Cleveland Plama). The TV arrived at my local truck dock two days before I actually took delivery. I had to pick it up with my personal pick-up truck because the shipping company told me they weren't sending a truck in my direction for another four days, and seeing I had to be there to inspect the TV before I signed for it, I couldn't take that day off of work just to be there to inspect and sign for the TV. So today (one of my days off) I went and picked it up(at the local truck dock). I opening it and checked it out right there on the dock, then they helped me load it on my truck. As soon as I got it in my house I plugged it in to make sure it powered up. You must do this due to the fact you only have 24hrs before the shipping company's insurance runs out, so if the unit is damaged or doesn't power up you can call Chris and have another unit on its way. Chris also requests that you follow this inspection process to a "T". This really didn't bother my seeing the price I got the TV for.

So overall I would say I had a very satisfactory experience with Cleveland Plasma. They REALLY ARE THE BEST ELECTRONICS INTERNET MERCHANT!!
"

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Verified
5/5

2007-09-09

"What an angel Chris was, he steered me right, delivered as promised and I am very pleased with my new 52 Sony XBR 4. Additionally he sold me HDMI cables at 50% of the quoted local prices and all is working perfectly. Highly suggest this seller.

Ben Schnessel
"

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Verified
5/5

2007-09-09

"Ordered Sony 52XBR4.
Shipped from Cleveland to Tampa, FL in 4 days.
Everything in fantastic condition.

Fast, Easy Service. Multiple e-mails sent to me with all the info I needed!

Hours are 6:00am to 11:00pm ! I thought that was great.
"

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Verified
5/5

2007-08-31

"Special thanks to Chris for quick and friendly service. I'm now enjoying my new Sony 52XBR4. I highly recommend Cleveland Plasma over most big box stores. Hope all my big ticket purchases in the future will be this smooth."

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Verified
5/5

2007-08-30

"Great service, Chris made sure that everthing was handled properly. The shipping company was a little slow, however with a phone call it was quickly resolved. This issue is not a reflection on Chris but rather the shipper. The delivery guy was very helpful and stuck around to make sure all was well with the TV. I would definetly recommend Clevland Plasma to anyone who is looking for good prices and top quality electronics, backed by attentive service."

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Verified
5/5

2007-08-21

"Chris at Cleveland Plasma / Extreme Electronics was very good to deal with. I've appreciated his support and participation at AVS Forums and he's built a good reputation, so when it came time to buy I knew I had to check with him. Got me a great deal on a new Toshiba LCD TV and took special care to make sure that I checked it out before signing off on delivery. Everything went great.
"

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Verified
5/5

2007-08-19

"My purchase of a Samsung LN-T4665F LCD T.V. from Cleveland Plasma was a wonderful experience.A company with such INTEGRITY is rare.They really care about a customer being satisfied.Chris is a man that one can place trust in."

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Verified
5/5

2007-08-08

"I purchased a Panasonic DMP-BD10 Blu-Ray DVD player from Cleveland Plasma. I could not be more satisfied with both their pricing and fast shipping. They are wonderful to do business with!"

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Verified
5/5

2007-08-07

"We purchased a Samsung LN-T4665F. Seller had communication skills(when item was shipping, ect.), and fast email replies. Shipping was fast would definately buy from again."

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Verified
5/5

2007-08-01

"I ordered a Pioneer PDP 5080HD plasma and a Toshiba HD A20 HDDVD from Cleveland Plasma on Tuesday evening (7/24/07) around 10 PM. They delivered and installed both items late Friday (7/27/07) morning. The pricing was MUCH better than that of the local retailers. The pricing was comperable to other internet sites, but I didn't have to worry about getting equipment from out of state providers that was damaged in shipping/delivery. So I got a great price with no risk or hassle. What more can you ask? I have recommend Cleveland Plasma to my friends and family and will continue to do so."

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Verified
5/5

2007-07-28

"By far, the very BEST place to buy high end electronics online. Chris was the best! I will be ordering again. Thank you for the prompt shipment and the excellent service."

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Verified
5/5

2007-07-27

"Chris was a great help in picking out a tv that would work the best for what I needed. His professional attitude and personal attention is what made this shopping experience so satisfying. I ended up purchasing a Pioneer 42" PDP-4270 HD. The picture is amazing and the television was brand new just out of a box as promised. Please take this recommendation with the utmost confidence and I know that if you deal with Cleveland Plasma you will be 100% happy with your investment. "

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Verified
5/5

2007-07-22

"i order the panasonic th50pz750u. The price was right and the service was good. playing the PS3 and watch over the air hd is amazing on this display."

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Verified
5/5

2007-07-19

"Chris at Cleveland Plasma provided excellent personalized service, and was easily reachable when I had a problem with the delivery company - after a call from Chris they showed up within 30 minutes of calling me the next AM (rather than giving me a 7 hour window) and the TV arrived in perfect condition.

Thankfully they came in the morning as it was about to rain, and, believe it or not, the shipment came in an open bed dilapidated pickup truck filled with other packages - not confidence inspiring.

nevertheless, I love my new 1080p plasma from Cleveland!

Cleveland Plasma - excellent
Delivery service - could be so much better
"

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Verified
5/5

2007-07-19

"Everything went very smoothly with this purchase and we are very happy with our purchase. Chris was a pleasure to work with and very helpful."

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