"I just bought my 1st big screen tv(samsung hlt5689s dlp hdtv) from chris at cleveland plasma. For me, like most of u out there, buying a big screen tv is a big deal with a lot of information to process and learn. It is difficult to know what to buy with all that is out there to choose from. Chris and his knowledgable staff will help u make the right decision on everything from model to screen size. This has been one of the most positive buying experiences I have ever had. I can't say enough nice things about chris and his store. It is soooo nice in this day and age to actually meet and do business with an HONEST company. He has great prices and great customer service before and after the sale. I HIGHLY recommend that u buy ur next tv from chris, you will not be disappointed. Thanks again cleveland plasma!!!"
" Simply the best online purchasing expirence you could ever have. I purchased a Panasonic Model 65-PZ750U plasma telivision. The price was great.and Chris was very helpful through out the entire transaction. I will be purchasing additional televisions and other electronics in the future.
"
"Great service and a great price on a 57 inch Toshiba that I had been monitoring for about a month at several websites. Delivered as stated and gave me good info on what to expect from the shipping company....all went perfect and I'm enjoying the product"
"These are very nice people to deal with. I was pretty nervous after trying unsuccessfully twice to buy a 52 inch Sony XBR4 LCD TV from other Internet sellers. Three things about my buying experience with them made me uneasy initially but everything turned out to be fine. First, their invoices say Extreme Electronics rather than Cleveland Plasma. Second they charged my credit card immediately. Third, I never got a tracking number. However the set arrived in seven days; it was delivered gently and tested before the drivers left; and I have ten days to verify that the set is actually working as it should.
Apparently, their supplier is a nationwide chain with a wholesale business on the side. The set was delivered from a local warehouse and there was no tracking number. After initially being told that I would get a tracking number by the sales person, when I called back to inquire about it, Chris told me that I would not get a tracking number but would be called the day before delivery and gave me the expected delivery date. Both were right on.
I would buy again from them without hesitation."
"I was in the market for the Panasonic TH-65PZ750U and was looking for a good
deal but I am well aware that the best deals out there are not always real
deals. Taking this into consideration I had to find a legitimate dealer with
good customer support along with flexible hours as I am a Canadian resident
and needed to pick up the unit on the weekend. That is when I found
Cleveland Plasma. Excellent price, flawless service, and flexible hours. I
made it home okay with the new plasma but, we went through 1 snow storm
(small ) and rain. The plastic blew off before I hit the New York State
line, the box was a bit wet when we arrived. Next time for the $5, I would
recommend a tarp:) Have several people now interested in doing the same, I
will be in contact with you.
Thanks Chris!
Steve
"
"Chris and Dale are now my new "Best Friends" in the electronics business.
As one who has made numerous purchases on the internet, some not so pleasant these folks have exceeded my every expectation. Their pricing was the best found for my Sharp LC-32D62U TV, they took the time to explain every issue, shipping was reasonably priced and very expedient. The TV was received without a scratch and functions flawlessly.
Thanks Chris and Dale,
Joe"
"Very smooth transaction, would buy from again.
The price was fair and the service was very good.
"
" The choices out there are vast with regard to manufacturer and a vender of flat screen TV's. Chris at Cleveland Plasma stepped up to the plate for me on both accounts. He informed me on the different makes & models to help me come up with a solution for my needs. The shipping of my Panasonic TH-50PZ750U did not go as flawlessly as I hoped, but Chris worked with the shipping folks to iron out the problems, and my TV arrived damage free. I am very pleased with my purchase."
"A lovely TV, evrything functions as advertised. These
men made me feel very easy, as it was my first big purchase 0n the internet. THANK YOU , so much!!!"
"Excellent seller. My 58" Panasonic plasma TV was shipped immediately and delivered prompty. The delivery driver was most helpful in bring the TV into the house, getting it un-boxed and plugged in so that I could verify that there was no damage.
I highly recommed Cleveland Plasma!"
"Transaction worked great....merchandise was new as advertised and seller was very easy to work with."
"Chris was always available for questions. Unit shipped in a timely manner with no issues upon receipt. I would recommend Cleveland Plasma to anyone that have reservations about purchasing a large ticket item online."
"The guys at Cleveland Plasma couldn't have been more helpful in helping determine my needs, selecting a model and ensuring I had all the necessary equipment (cables, mounting, etc.). I purchased the Panasonic TH-58PZ700U and it's spectacular. I was especially pleased with the help they provided in tracking down the shipment en route, providing me with names & phone numbers of people in the shipping company so that the unit arrived on the date I needed it.
Highly recommend them; especially on price points b/c they not only provide great service, but offer most competitive pricing out there."
"I must say, I buy just about everything except food online, and have had some great and some not so great experiences. So when I decided to order a new Panasonic TH-Pz700u 1080p plasma online, I chose Cleveland Plasma, based solely on reviews from Reseller Ratings and AVSForum.
Dealing with Chris at Cleveland Plasma is by far about the best online experience you could ask for. He is pleasant, professional, and more responsive than anyone I think I've dealt with. Emails and phone calls are answered practically immediately. Package arrived exactly when promised. CP is without a doubt the most professional outfit you can do business with online.
If you're thinking of buying a big ticket item online but are hesitant, buy it from Chris and you won't be disappointed."
"I ordered the one of the newest, advanced LCD on the market: Mitsubishi LCD TV #46144. They had it stock, delivered it on time and met all their commitments. I plan to order my 2nd HDTV or other major appliance from Cleveland Plasma!"