"We ordered our ink cartridges, they arrived. We spoke to several reps regarding a price adjustment that we should have received back onto our credit card. As of this date we have yet to receive this price adjustment. Why do we need to be the ones following up?"
"They charged me for the product, then they said it was not available. They took $66.72 out but said they could not refund the money for 21 days or longer! They were very quick to get the money but could not refund it for some time!
Very poor customer service"
"Enough said. I could not be more pleased.
J. North
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"I ordered my ink, 4 days later I get a email saying it's not in stock. They shouldn't allow you to order something that's not there and ready to be shipped. I could of just went to the store, because the discount wasn't worth the time it took. It's been two weeks and no ink..."
"IT IS DIFFICULT TO TRACK THROUGH DHL, AND TO DO SO, I HAD TO DOWNLOAD SOFTWARE I DO NOT WANT ON MY PC. NOW IT HAS BEEN GIVEN TO UPS AND CAN NOT TRACK AT ALL. I AM UPSET WITH THIS PROBLEM, ESPECIALLY SINCE I AM AN OLD CLIENT. I STILL HAVE NOT RECEIVED MY ORDER !! WHERE IS MY ORDER NOW LOCATED ?"
"Need INK? For a LINK to good prices and Fast Delivery - - - go to Clickinks.com"
"Bought color laser cartridges. These aren't cheap, even from clickinks.
Two of the cartridges are misprinting, and I cannot get the problem corrected.
They refer you to a customer service portal. They ask for documentation about what is wrong, then they want more, then they want more, then they want more, etc."
"ordered 1/22/16. have not received merchandise as of 2/5/16."
"long time customer; prompt service; very satisfied with product prices and performance. "
"I was about to retire my Canon s9000 when I learned about Click. I was out of one of the 6 colors needed and the printer wouldn't run. The cartridges aren't readily available in stationary stores so I would have to order them online. Click had the cartridge I needed at a fraction of the price I was used to paying (when I could find them). Got the package in the mail yesterday, made the prints I needed... everything worked like a charm... and I saved some money."
"Ordered thru Groupon. Seemed like a good deal...even ordered extras to have on hand. Arrived quickly, but did not work at all! In fact, they damaged my printer beyond cost effective repair.
Replaced these with factory originals and it made no difference...the damage was done. With the cost of printers these days, it was cheaper to just buy a new one and throw these cartridges away. My fault for waiting too long to lodge a complaint with Clickinks or Groupon so lesson learned. Don't make the same mistake I did. The "savings" was not worth it!"
"Probly will never order again never received order after 10 days, just credit my account!!!"
"took 9 days to get my order, but price was not bad and product works great."
"I haven't used the printer cartridges yet so I don't know how satisfied I'll be. I'll save your email and try my best to remember to send in my response after I start usinmg their product. The only thing I know so far is that they sent the package within the time they said they would."
"As noted the order was placed 1/19/2016. It arrived 2/2/2016. Admittedly the ink was back ordered at the time. However, it seems to me when this situation occurs, Clickinks should foot the bill for expedited mail service."