"ordered online, picked up , hard to mess that up. "
"I recently bought a new vehicle from Coggin and was very pleased with the process. I knew what I wanted going in and the sales team found it for me and after a short test drive, I purchased it. Financing was very smooth, and there was no pressure to buy any part of the extended warranty that I did not want. I told them which parts I wanted and they gave me the pricing upfront and that was the end of it. very pleased with the whole purchase."
"Excellent customer service "
"I ordered the correct rotors for my vehicle and they gave my the wrong ones. Also, it was a pickup order that they were supposed to let me know when it was in(they said usually it only takes a day), on the second day I called, and they were about to ship it out to my house. "
"Parts dept is great. I submitted a part order online. They contacted me to let me know what I ordered wouldn’t fit my car and gave me the correct item number. When we got the part and checked it against my car we realized it wouldn’t be a DIY job so had to return it. "
"The first time I thought I ordered a part, the order was never placed. The second time I ordered a part on the Coggin parts website, I had called the day before and was told it had arrived. The next day I drove there to p/u my part and was told it was backordered. Time is money and gas is not free!!! Zero stars is what your company is worth."
"I was pleased by his communication and professionalism. He was actively listening to my concerns and reasons why I was at the service department. He took care of the issue that I had and reached out to me the process to fix the problem. Thank you E. If I ever have a service related issue, I won’t hesitate and reach out to you in the future!!"
"Went to the dealer looking for a Limited Tacoma. They didn’t have one and didn’t have one coming in. Went to a dealer in Orlando who had exactly what I wanted in the color and interior I wanted. Nothing wrong with Coggin. Just not a big inventory. AutoNation Toyota in Orlando was huge and had more than I could believe ready to drive home today. Bottom line is I went home with a new Toyota. "
"Ty was attentive and keen to understand not only the features, but worked with our budget as we were paying cash for the purchase. "
"My car salesman, Kevin Mathews really listened to me and what I was looking for in a car. He is really down to earth. He didn't waste my time with a bunch of BS. We actually connected on a personal basis since his father and my father were both born in Live Oak Fl and his father and I went to the same high school. We had quite a few parallels. I would recommend anyone that is looking for a new Toyota to seek Kevin out at Keith Pierson Toyota!!"
"Great customer service. Overall great experience."
"It felt like we were teaming up to solve my problem (need for a new hub cap). Thanks for being there for me."
"Been dealing with Coggin Toyota since 2010 with 3 different Tundras . 2010 XSP , 2019 Limited . and now 2022 Limited Crew Cab and ahd them all serviced at Coggin religiously and have had basically the same service advisor for the majority of years , Ron . He has always taken care of me 100% satisfaction . Thank You !
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"The parts crew is always busy, but they still make time to help an enthusiast like me keep my Toyotas with 250,000 miles running smoothly. I couldn't do it without their support, and I appreciate the team’s dedication to helping people like me."
"Counter help was very helpful. 04 Corolla A/C compressor clutch assembly and add'l hardware was nearly double that of Amazon and Ebay - however, that's extremely reasonable when comparing known quality versus very much the unknown. "