"Ordered wiper insert, three, after their web page stated available. Received confirmation tgat items were on hand I would pick up. Then, about an hour later received email that they did not stock these items? Wiper blade inserts for 2016 RAV4? UNTRUTHFUL! DECEIVING! UNETHICAL! They do have them on hand because I called after I received email that they did not stock them."
"Have had a really bad experience with ordering from the parts department, seems like nobody knows what to do. It was supposed to be an easy online ordering, but it turned out to be a waste of time."
"Was changing seals, water pump and timing belt on my 01 4Runner on a Sunday and ended up breaking a few teeth on the timing gear getting it out. Ordered the part online and it was there on Tuesday! "
"Ordered part on line to be delivered at Coggin’s Dealership. Process worked great and had the part and was installed within 2 business days."
"Ordered online. Delivery was quick and correct."
"My salesperson was Jim Miller, kept me informed about the delivery of my vehicle, had my car ready when I got there yo purchase it and explained all the features. Had to wait awhile for the trade in value and money person, total 3 hours. Would recommend Jim Miller yo my friends. "
"Good enough for us.
Min"
"Ordered exhaust tips online; no problems."
"Was given the incorrect part # by one of the sales associates in the parts department for a window trim piece. My son picked it up and noticed it was incorrect. A return was initiated for the ordered part and the new/correct part number was given so we could order it online. When orders are made online you are taking responsibility for ordering the correct part; however, in the case of the wrong part ordered, that was from information given by the employee and there was no issue returning it. I still don't understand why it is cheaper to order the part online than when it's ordered in person at the counter. "
"Bad service a little bit rude people "
"Always a pleasure dealing with Coggin! Jim Miller is the best salesperson. "
"The experience was exceptional "
"Awesome steps, easy to install. Had one bolt strip coming out and had to retap/die it to correct. Finished product is great!"
"Coggin Toyota Service Department is the best in the Jacksonville area. "
"It was a good all-around experience"