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Product & services pricing
4.36/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.20/5
Customer service:
4.23/5
Return/Replacement policy:
4.52/5


Verified
5/5

2024-12-16

Great customer service

"I ordwred a table and it had a bit of damage from shipping customer service called me the following day to let me know the case status within the second I received a follow up call to let me know the replacement would ve delivered the following day. The new table was intact and the whole matter was resolved within a week thanks to the great customer service coleman provides thanks again."

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Verified
5/5

2024-12-09

Chair Depacle

"One of the chairs that I had ordered was damaged and also had the wrong front legs. Called the store and they were helpful and cooperative through the whole ordeal. They made the process very easy and also there was very good communication. Thank you!!!!"

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Verified
5/5

2024-12-09

Issue solved

"We ordered great room furniture. The cocktail table arrived first. It was damaged . Neil gave specific instructions and was in frequent contact to resolve the issue."


Verified
5/5

2024-12-02

Coffee Table

"The coffee table is beautiful. One of the legs was damaged and, after contacting Home Gallery Stores a new one was shipped to replace it. I would recommend both the table and the store ."

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Verified
5/5

2024-11-26

Returning customer

"Already have a living room set from Coleman that I love. Ordered another couch for my basement - thanks Coleman for making furniture shopping easy & afforable! "

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Verified
5/5

2024-11-25

Super easy and convenient

"I was about to give up on trying to find a Sectional couch because I couldn’t find what I was looking for and within minutes on this site, I found exactly what I was looking for, and the checkout process was so simple and easy, so stress-free and very excited"

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Verified
5/5

2024-11-25

Outstanding

"Truly grateful for the opportunity to use the military discount. Not many companies offer one anymore. "

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Verified
5/5

2024-11-23

Flawless ordering and delivery

"Item arrived in perfect condition. Ordering was simple. "

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Verified
5/5

2024-11-15

Highly Recommend

"Great Customer service, great communication, followed through with what they said they would and did not disappoint! "

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Verified
5/5

2024-11-14

10/10 Customer Experience

"Coleman was AMAZING! They helped me delay the delivery on my furniture until I moved into my new apartment while still allowing me to take advantage of the sale pricing. Everyone I spoke with was professional and incredibly kind. My bed, chest and nightstand arrived today and I could not be more thrilled. It's beautiful!!"

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Verified
5/5

2024-11-13

Emilia sectional

"I spoke with Melissa over the phone and she was amazing and so helpful!! "

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Verified
5/5

2024-11-08

Coleman furniture what is fantastic Michelle did nothing but continue to follow up. She was cool under fire even when I had an issue she han

"Coleman furniture is fantastic. Michele was amazing. She answered every question professionally and got back to me right away on every question I had."

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Verified
5/5

2024-11-07

Excellent Customer Service

"My item was damaged in transit, I contacted the company and was pleasantly surprised at their prompt reply and willingness to quickly find an acceptable resolution. "

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Verified
4/5

2024-10-22

Good quality furniture

"Good quality furniture after the wait time for delivery - I received a damaged night stand with the set and the item was replaced within a week. "

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Verified
4/5

2024-10-22

Great customer service

"My table and chairs came close to the estimated delivery date, except for one set of chairs was missing.
Coleman furniture followed up and quickly rectified the problem. Competitive pricing.
I would buy from them again.
"