"I ordered a bed frame and nightstand at over $900 in August of 2020. 9 months later in May of 2021 I still do not have my furniture. We were willing to be patient due to Covid complications but this has gotten ridiculous. They finally shipped my product and I got a call from their delivery people with a date that they did not show up to. I contacted Coleman and they gave me a phone number to the delivery people. I called twice and went to voicemail. The voicemail was full and I could not leave a message. I reached back out to Coleman and they told me they would escalate the delivery and I would hear from someone right away. It has been a week and I have not heard from anyone nor have I gotten my furniture. I contacted their help team and once again was only told it was escalated and they can give me no more information. Except that if I wish to cancel I will be charged a 15% fee for their mess ups.
DO NOT EVER BUY ANYTHING FROM THEM IF YOU ACTUALLY WANT YOUR FURNITURE DELIVERED. If you enjoy flushing your money down the toilet, then this is a great company.
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"Rachelle Leiner who I worked with so quick to respond for my request of ordering four of the Wicker Natural Gray Tapestry Counter Stools. I loved them from the minute I saw them. Can't wait to see them installed in my client's new home."
"GREAT PRODUCTS COLLECTIONS"
"LOOKED FOR ANOTHER PAIR SINCE THE OTHER VENDOR HAD RUN OUT-OF-STOCK.
EASY WEBSITE (ALTHOUGH SLIGHTLY MORE THAN I PAID ON OVERSTOCK) TO NAVIGATE.
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"Purchased a wooden tables for our new home, they are attractive and are of different models."
"Just got our sofa delivered. They did a great job. Happy as can be with the sofa. It is better that the photos. Comfortable and firm. Well worth the $
Thank You
Ken Ehler"
"I found Coleman Furniture during an online search for a particular brand and style of furniture for our new home. During the purchase process, I lost the ability to enter my credit card to complete the purchase. Using the Chat feature, an associate was able to resolve the problem quickly, give me a better price than I thought it would be, and finalize the purchases trouble-free. I will definitely do business with Coleman Furniture in the future."
"The best thing about a good price is free shipping"
"From answering questions before I ordered to the delivery and setup this was an easy and pleasant process. After reading reviews concerning delays in production I was a bit reluctant however my experince was nothing like that. The pricing was fair, the product is excellent, the delivery was seamless and the customer service has been second to none. I will definitely be ordering from Coleman again."
"Just purchased a sofa that was out of stock elsewhere and found on your site. "
"My wife and I were looking for a small, inexpensive dinette set (table and 4 chairs). We had looked at local stores and were disappointed with the selections and the prices. Then we found exactly what we were looking for online at Coleman. In fact, it we found the same dinette set we saw at one of the stores. Coleman's price was 40% less....for the EXACT SAME SET...same style, same color, same manufacturer.
As far as delivery, the local stores had given us estimated delivery dates from as little as "maybe 6-8 weeks depending on the color you choose" to "some orders have been taking 4-6 months". Seems COVID was the cause. But we were not in any hurry so delivery was not really an issue for us. Imagine how surprised I was when I ordered on a Thursday...and the next day I had emails from Coleman and Fedex with a tracking number and delivery scheduled for Sunday....THREE DAYS after my order.
Half the order arrived Sunday and the other half arrived Monday. The set was easy to assemble and looks great. One of the chairs was damaged in shipment and Coleman's Customer Service team could not have been better in responding to my email and resolving the issue. I had a replacement part within a week.
My wife is extremely happy with the dinette set and as the old saying goes..."Happy wife, happy life".
I would recommend Coleman to anyone. "
"I ordered a bedroom set, made of super design. Sleeping in bed feels too relax. Quality is great and well made. Price of furniture is worth."
"Easy search site. Pricing is great."
"Great! It was very quick easy and effortless!"
" Will follow up when product is received."