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Product & services pricing
4.19/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.13/5
Customer service:
4.15/5
Return/Replacement policy:
4.38/5

Verified
5/5

2021-07-09

Great product, great service

"Exactly the piece I've been searching for weeks for at the best price online...and my customer service rep, Christine was excellent both on live chat and on the phone."

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Verified
4/5

2021-07-07

Go with it.

"Recently I gone through this sites to furnish my new home. New and amazing varieties of furniture. Good Dealings and very easy to navigate through the site."


Verified
5/5

2021-07-06

The Chat Really Helped!

"Visited the website and found an entertainment center I was looking at. I jumped on the chat with Sarah Bella and she answered every question that I had. From material questions to size and product information, the responses were quick and informative. The form filling process was easy to understand and read. Overall a good experience."

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Verified
5/5

2021-07-04

Bedroom Set

"Visited several websites and could not find what I was looking for. Visited Coleman Furniture and I was present with so many good options it was difficult to choose. I like being able to build my own bedroom set based on my needs. Have not received my furniture yet but I expect nothing but the best. "

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Verified
5/5

2021-07-04

The Sales process

"The Sales process was transparent and pleasant. We look forward to having delivery and setup with the same detail."

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Verified
5/5

2021-06-16

Online purchase was seamless

"I had a great experience thus far with Coleman furniture's website."

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ljz
Verified
5/5

2021-06-04

LZ Very Satisfied Customer

"So far so good! Great experience on the phone with knowledgeable Coleman staff - Henny. On-line shopping experience was smooth, great prices on what seems like good products (per past reviews). Will wait on how the delivery and set up is fulfilled and will be handled. Hoping for this company to meet the expectations they have set for this purchase!"

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Rep reply posted 2021-06-10
A rep from Coleman Furniture, colemanfurniture, has responded:

“Good day, Leo!

We are so pleased that Henny was able to satisfy you and made your online shopping experience fantastic!

Hang on as more exciting news is bound to come as we proceed with your delivery! Rest assured the delivery team will take good care of your bedroom set and entertainment center, and will deliver to your doorstep at its 100% standard!

Thank you for shopping with us!

The Coleman Furniture team ”


Verified
1/5

2021-05-21

9 Months - No Furniture

"I ordered a bed frame and nightstand at over $900 in August of 2020. 9 months later in May of 2021 I still do not have my furniture. We were willing to be patient due to Covid complications but this has gotten ridiculous. They finally shipped my product and I got a call from their delivery people with a date that they did not show up to. I contacted Coleman and they gave me a phone number to the delivery people. I called twice and went to voicemail. The voicemail was full and I could not leave a message. I reached back out to Coleman and they told me they would escalate the delivery and I would hear from someone right away. It has been a week and I have not heard from anyone nor have I gotten my furniture. I contacted their help team and once again was only told it was escalated and they can give me no more information. Except that if I wish to cancel I will be charged a 15% fee for their mess ups.

DO NOT EVER BUY ANYTHING FROM THEM IF YOU ACTUALLY WANT YOUR FURNITURE DELIVERED. If you enjoy flushing your money down the toilet, then this is a great company.
"

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Verified
5/5

2021-05-11

Beautiful Counter Stools

"Rachelle Leiner who I worked with so quick to respond for my request of ordering four of the Wicker Natural Gray Tapestry Counter Stools. I loved them from the minute I saw them. Can't wait to see them installed in my client's new home."

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Verified
5/5

2021-05-09

BEST PRICES WITH FREE SET UP AND DELIVERY

"GREAT PRODUCTS COLLECTIONS"

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Verified
5/5

2021-05-04

FOUND MY ITEMS EASILY

"LOOKED FOR ANOTHER PAIR SINCE THE OTHER VENDOR HAD RUN OUT-OF-STOCK.
EASY WEBSITE (ALTHOUGH SLIGHTLY MORE THAN I PAID ON OVERSTOCK) TO NAVIGATE.
"

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Verified
4/5

2021-04-27

Nice Wooden Items

"Purchased a wooden tables for our new home, they are attractive and are of different models."


Verified
5/5

2021-04-14

Leather Sofa

"Just got our sofa delivered. They did a great job. Happy as can be with the sofa. It is better that the photos. Comfortable and firm. Well worth the $

Thank You
Ken Ehler
"

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Verified
5/5

2021-04-09

Great Prices!

"I found Coleman Furniture during an online search for a particular brand and style of furniture for our new home. During the purchase process, I lost the ability to enter my credit card to complete the purchase. Using the Chat feature, an associate was able to resolve the problem quickly, give me a better price than I thought it would be, and finalize the purchases trouble-free. I will definitely do business with Coleman Furniture in the future."

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Verified
5/5

2021-04-06

Easy and priced competitively

"The best thing about a good price is free shipping"

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