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Product & services pricing
4.19/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.13/5
Customer service:
4.15/5
Return/Replacement policy:
4.38/5

Verified
5/5

2020-04-05

Amazing Product at a Great Price

"I found exactly what I wanted. The price was better at Coleman Furniture than anywhere else. They also had multiple payment options, which made my choice even easier. Thank you Coleman!!"

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Verified
5/5

2020-04-03

Best place

"I appreciate the affordable prices! Topped all others!"

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Verified
5/5

2020-04-01

Very easy to navigate

"It was very easy to see the dimensions or the products and navigate the site. "

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Verified
1/5

2020-03-26

Terrible

"ABSOLUTELY TERRIBLE experience!!! It's coming on 1.5 months now and still no furniture. First, they messed up my delivery - they came before my time window when I was not there after I had cleared everything out of my room. Their next available appt I could do was 2 WEEKS LATER. Then, 2 weeks later they came and delivered my furniture and banged and damaged my wall. Every single piece of the furniture (chest, dresser, 2 nightstands, and 4 piece bed) were damaged/looked used. Even had the bed not had oil stains on it and marker on the fabric on the headboard, they wouldn't have been able to put it together because they did not have all the pieces that should have come with it. The delivery men told me next steps were 1) Schedule a tech to come out to evaluate whether or not it was "damaged" 2) Schedule a different tech to come out and repair 3) Schedule another delivery for the items that needed to be replaced. That is three more separate appointments!!!!! So I refused the delivery, which means they loaded the furniture back up and left with it, leaving all of the wrapping paper and tape all over my bedroom. Three weeks later and no ETA. They refuse to give me my money back without charging me $700 - for delivery of all the used/damaged items and a 15% restocking fee. They are currently "fixing" my furniture that was supposed to be new to begin with. It has been very stressful, and I have zero faith my furniture will be delivered in decent condition any time soon if ever."

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Rep reply posted 2020-03-26
A rep from Coleman Furniture, colemanfurniture, has responded:

“Hello Johanna,

We apologize for any inconvenience you may have experienced throughout this process. Here at Coleman Furniture we strive for complete customer satisfaction, and we're sorry if we failed to live up to those standards in any way. 

As per the conversation with our customer service team, your storage bedroom set arrived damaged and was sent back with the delivery team. The delivery company has notified us that the licensed furniture technician is scheduled to address the remaining issues which will hopefully resolve this case. We will keep you posted as soon as we have an update from the delivery company.
If you need any further assistance, please do not hesitate to contact us. 

The Coleman Furniture team ”


Verified
5/5

2020-03-13

Very good selection!

"I found exactly what I was looking for, as well as the payment options. "

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Verified
5/5

2020-03-13

A+

"When you combine the lowest prices around and great customer service you get this company! have purchased a few items from them and have not been disappointed ever!"

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Verified
5/5

2020-03-11

Great selection, great prices.

"We just placed the order for new Ashley sofas & are incredibly excited for when they get here. Thank you!!!"

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Verified
5/5

2020-03-11

Great selections and quality

"Great experience. I found exactly what I wanted. "

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Verified
5/5

2020-03-10

Custom Order

"Loved that you can order everything online and we were able to choose certain pieces of the sectional we wanted. Our backdoor made it hard to find a sectional that would fit but we found it and love it! Very comfy. Shipping took a few weeks but free delivery and set up made it worth it. Will buy from Coleman again!"

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Verified
5/5

2020-03-09

Much better prices

"Their prices are better than Wayfair and Overstock for the same furniture pieces! Also they do not have a delivery charge. I find Coleman therefore more honest and straightforward in their dealings rather than fooling people with coupons and discounts after hiking the prices!"

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Verified
5/5

2020-03-09

Bolanburg 5 piece dining set

"We had a great experience buying from Coleman furniture, and our Bolanburg table looks great as well."

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Verified
5/5

2020-03-08

"I was looking for a particular mattress that I had bought somewhere else. I found it cheaper at Coleman Furniture and have since purchased 3!"

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Verified
1/5

2020-03-07

DO NOT PURCHASE FROM COLEMAN

"This company will deliver used and broken furniture to you then try and charge you for them to take it back after refusing to send a new properly functioning piece of furniture (which is what they should be sending anyways). It is now 2 weeks later and we still have unusable furniture and Coleman Furniture refuses to fix the problem. Should you happen to have the displeasure of dealing with this company, hopefully you do not get Cierra. I have never dealt with someone quite so nasty while trying to get a solution to a problem caused by her company. Make sure to check the yelp reviews as they are the only real ones. The majority of the “good” ones are fake from a marketing program paid for by Coleman Furniture. Save yourself a ton of time and buy your furniture literally anywhere else. We would have gotten better quality from Facebook marketplace."

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Verified
5/5

2020-03-04

Easy check out

"Price swayed me to the site and then free shipping sealed the deal "

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Verified
5/5

2020-03-04

The best price!

"I found exactly what I was looking for and for the price I wanted it!"

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