"purchased a bed set and sofa bed prices great deals."
"Coleman was recommended to me for what I was looking for . I found the perfect bed for the price I was willing to pay. Free delivery and setup it's a plus. "
"Great prices and were cheaper than my area furniture stores. Best of all, delivery and setup are included in the low prices. You can't get any better than that!"
"Easy to use site, excited for my new couch"
"From ordering to delivery it was a extremely smooth transaction. No speed bumps just great. "
"So far so good. Found what we wanted and assembly is included. Live chat was very helpful.
Will let you know how rest goes after delivery and set up"
"Did not mean to get on th8is site, glad the internet took me here I hope the product is as good as it looks. No Finanmce problems at all!"
"We are relatively new to our new home and finally got around to adding elegance to our livingroom. We are very happy to letting Coleman Furniture being a part of home. In stock items helped since we ran into some out of stock merchandise at competitors websites. Thank You Coleman Furniture. "
"I found exactly what I wanted. The price was better at Coleman Furniture than anywhere else. They also had multiple payment options, which made my choice even easier. Thank you Coleman!!"
"I appreciate the affordable prices! Topped all others!"
"It was very easy to see the dimensions or the products and navigate the site. "
"ABSOLUTELY TERRIBLE experience!!! It's coming on 1.5 months now and still no furniture. First, they messed up my delivery - they came before my time window when I was not there after I had cleared everything out of my room. Their next available appt I could do was 2 WEEKS LATER. Then, 2 weeks later they came and delivered my furniture and banged and damaged my wall. Every single piece of the furniture (chest, dresser, 2 nightstands, and 4 piece bed) were damaged/looked used. Even had the bed not had oil stains on it and marker on the fabric on the headboard, they wouldn't have been able to put it together because they did not have all the pieces that should have come with it. The delivery men told me next steps were 1) Schedule a tech to come out to evaluate whether or not it was "damaged" 2) Schedule a different tech to come out and repair 3) Schedule another delivery for the items that needed to be replaced. That is three more separate appointments!!!!! So I refused the delivery, which means they loaded the furniture back up and left with it, leaving all of the wrapping paper and tape all over my bedroom. Three weeks later and no ETA. They refuse to give me my money back without charging me $700 - for delivery of all the used/damaged items and a 15% restocking fee. They are currently "fixing" my furniture that was supposed to be new to begin with. It has been very stressful, and I have zero faith my furniture will be delivered in decent condition any time soon if ever."
"I found exactly what I was looking for, as well as the payment options. "
"When you combine the lowest prices around and great customer service you get this company! have purchased a few items from them and have not been disappointed ever!"
"We just placed the order for new Ashley sofas & are incredibly excited for when they get here. Thank you!!!"
A rep from Coleman Furniture, colemanfurniture, has responded:
“Hello Johanna,
We apologize for any inconvenience you may have experienced throughout this process. Here at Coleman Furniture we strive for complete customer satisfaction, and we're sorry if we failed to live up to those standards in any way.
As per the conversation with our customer service team, your storage bedroom set arrived damaged and was sent back with the delivery team. The delivery company has notified us that the licensed furniture technician is scheduled to address the remaining issues which will hopefully resolve this case. We will keep you posted as soon as we have an update from the delivery company.
If you need any further assistance, please do not hesitate to contact us.
The Coleman Furniture team ”