"Will never shop here again. Beware: will be charged over $150 for a “restock and shipping” fee- even if the quality is poor upon delivery."
"I had a very pleasant experience with Coleman Furniture. First, the delivery was ahead of schedule. Second, the delivery mapping indicating the different stages of the delivery process was very impressive. Third, the periodic notification I was receiving during the delivery process is worthy of commendation.
Finally, service was great and highly recommendable."
"Coleman Furniture is a reasonable and trustworthy organization for purchasing furniture online. We purchased a sofa, love seat, and two recliners. All of this merchandise cost well below our local furniture store prices and was delivered in a reasonable time frame. The delivery was exceptional and all of the pieces were placed inside our home in the location of our choosing without any issue. I can also testify that Coleman furniture will resolve any issues you may have quickly. The staff is courteous and professional, I appreciate their business model and attention they devote to their customers. I have no reason to doubt that any reasonable person will have an excellent shopping experience with Coleman's. If you want to know what to expect simply read the FAQ's on the company website, everything is fully disclosed and true."
"I have ordered sofa/love seat/recliner/ottoman furniture from Coleman in January of 2019~ I spoke with Maxine, who was wonderful! I got my set about 6 weeks later. The delivery was White Glove and perfect. The delivery people were very nice and put everything together and removed all packaging!
We needed to order more furniture for my sister's/my home in Florida and we called Maxine again from Coleman. She made sure that we got all of the appropriate discounts for the Magnolia Manor living room entertainment center/coffee table/end table. I also ordered a full bedroom (no mattress) set about 2 days later and she was still able to combine the 2 orders to get me another discount by combining the orders! YAY! The furniture was delivered approximately 2 months later. The bedroom set was available earlier, but we wanted 1 delivery. There was a minor problem with a mark on the coffee table and some of the drawers on the bedroom did not close. Customer service from Coleman offered to send out a local technician from a furniture repair company, not to exceed a reasonable amount. He fixed the problem and we are very happy with this company. My sister paid for the local technician and Coleman is refunding the cost. I was pleased in both deliveries as the furniture was really not defective or damaged. I had a great experience with Coleman. "
"Worst Customer service.
I ordered a bed and they are still trying to fix it after the 4th attempt.
I would have given a Negative Review if there is an option.
Customer Service is Worst.
I ordered multiple times with them. Some of the items are good, some are ok and some are worst.
It's like gambling."
"Did not have any problem with Coleman Furniture, we got just what we ordered on the
19 of May.
"
"Found it was easy to order and price was good."
"I saw a bed bench in a store today, googled it and found it on your website at a better price. I texted questions with your rep, Diane, and she answered my questions. If delivery and product are as great as my online ordering experience, I will be thrilled! Very happy with my experience so far!"
"Ordering was great. Had a problem problem finishing the order. Not sure why, but everything is great now. "
"great prices and easy to navigate site. Thanks Diane McLellan"
"Ordering, paying, confirming and taking delivery were all flawless. We got what we expected to get, albeit, it's a touch smaller than expected, but, not by much. The wood is solid all the way around - no manufactured board. You can sit on this thing without worrying about damage. There is a little bit of misalignment between members, so, tightening fasteners needs to be done with care. The finish and color are great. Overall: Top Shelf."
"We are very pleased with our purchase of a Bolanburg TV Stand to complete our Master Bedroom Set! Coleman had great prices and affordable finance options! "
"Recently bought the Noorbrook Black occasional set from Coleman Furniture and I couldn't be more please, the set is exactly what I wanted. Package arrived earlier than scheduled and the box had no visual signs of damage. Set was easy to assemble, not exactly a handy guy and I didnt have any issues putting this together. instructions were straightforward. Will most certainty do business with again!!!!!!"
"We were admittedly hesitant to make an online furniture purchase but Very Pleasantly Surprised. We were kept informed during the entire process and are Delighted with the Service we received and the Quality of our bedroom furniture.
Even our local mattress manufacturer commented on the quality and stability of our bed when our mattress was delivered.
We will not hesitate to make future purchases with Coleman Furniture!"
"The living room set I bought from Coleman Furniture is exactly what I've been looking for! Also it was the best price I saw when I was shopping around. Just hoping my shipping experience is going to be just as easy. If so I plan on redoing the rest of my home with Coleman."