"I have always liked your products, but the spiral Christmas tree greeting card holder arrived broken. Your customer service department, however, has refunded me and was very polite. Thank you. I will do business with you again."
"I order the wrong item, when I discovered it later that day. I contacted customer service via telephone. The person ensured me that the order had been corrected. When I received the order it was the wrong item. I had to ship it back and wait for my new order to come. I use Collections frequently but I am considering find another place to shop"
"I read other reviews about these coats & I was a little leery about purchasing it. But I am happy to report the coat arrived on time, fits perfectly, sleeves are not short, sherpa lining does not come off, there is no chemical smell, it's warm & cozy and it looks exactly like the pix of it. The only wonky things are the pockets which are not tacked down inside the coat & the hood is very large on my head. I stitched the pockets down & fold the front of the hood back a little more & the issues are resolved. I purchased a Large Beige coat & I am 5'4" 135lbs. "
"I love shopping Collections Etc. Products never disappoint me. I have shopped here for years. This is my go to place first when looking for home décor."
"I fell in love with the Frosted Glass Hurricane with the trees. I bought 2 but one arrived broken. I called and they immediately sent out a replacement. No hassle at all! I love them so much I bought another! Unique items here make holuday decor fun and inexpensive!"
"Everything was as expected and I received my purchases quickly!!"
"THIS WEBSITE HAS AWESOME PRODUCTS YOU DONT SEE ANY WHERE ELSE, GOOD PRICES, EASY SITE TO USE, COUPON CODES OFFERED, SHIPS FAST AND ARRIVES ON TIME"
"Experience was at a upmost best"
"I ordered the 4 season dishwasher magnets and a snowman towel set for my bathroom. The magnet for now, Snowmen, is beautiful and I actually stuck on my main door to my apartment as its metal. The entire thing is magnetic on the back, very strong holding. The towel set is perfect! Colors are nice and go so well with the snowman shower curtain I purchased earlier from Collections."
"The two shirts, one for a dog lover the other for a cat are cute and clever and will be appreciated as Christmas gifts."
"Item cheaply made, magnets r not strong enuf to hold on the door when operating up or down. Falls off in a pile. Poor quality. Does not function as advertised."
"My order came in separate packages and in good condition. "
"Will continue to be a loyal customer"
"The order came in a timely manner but the box was a little crushed. It didn't matter because nothing in my order was breakable and the quilt was not damaged."
"I ordered a bedspread and am very pleased with the color and quality."