ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
0.00/5

5/5

2019-12-20

Great

"Got everything i need it and loved it"


5/5

2019-12-19

Great service

"Great products for Christmas gifts....very happy....don't like the order processing fee - I don't order from collectionsetc anymore because of this fee...but my sister picked out these gifts & I had to pay"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-12-19

Most items were good just like described in pictures.

"Ordering was easy. Items were priced reasonable just couple of the items were not as expected."


5/5

2019-12-19

Very pleased

"I've always been very pleased with this company and all merchandise I've ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-12-19

Won't order from PalmBeach again....

"Never received orders 62655, 999 42"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-12-19

Great gifts

"Prompt and complete service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-19

I like collections etc.

"I ordered before and they are good."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2019-12-19

??

"Somehow my order got placed twice....on different days. I have no record of having done that and when I called in the person I spoke to was most UNHELPFUL. Maybe there was a language barrier. Made me so angry that I returned BOTH ORDERS and kept nothing. I returned the items in person to Melrose Park. Your representatives there couldn’t have been more gracious and helpful. That is why I gave you three stars instead of one."


1/5

2019-12-19

Damaged blue tabletop Christmas tree

"I bought this tree for my Daughter because she loves blue. It arrived damaged. The light cord was wrapped around the branches and could not straighten the tree out. It is crooked and snow and glitter had fallen off the tree. The picture on your site showed a very pretty tree. Not what we got. I wrote to your company twice with no response. Will not shop with you again !!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-19

Great Service

"Great place to order from, fast deliveries and funproducts."


5/5

2019-12-19

Collections Etc is awesome

"I always find the greatest gift ideas at Collections Etc.! The quality and selection is good and they have a lot of specials for online customers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-19

Personalized Ornaments

"Very easy to order and quick service. I was very pleased with the products. I have ordered six personalized ornaments and am thrilled with all of them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2019-12-19

Happy

"All went well. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-19

Worth the wait

"All my stuff came even better than shown in catalog. Was not too pleased with experience with customer service. I realized I had marked 2 quilts and I was trying to take one off when my order was placed and so I called and the person (Edwin) I got was so unhelpful then reverted to I don't understand English and kept telling me I only ordered 4 things. I called the next day and actually got someone that was very helpful. When my order came I decided to keep the extra quilt. Other than that one experience I have been very happy with the things I have ordered. I did have one item back ordered and when I received it, it was much better looking than in the catalog."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-19

Awesome

"Everything came exactly as shown in catalog and online! Very pleased with quality and overall experience!"