"I bought scanmail for exchange from them. It took awhile to find the right product on their web site (many flavors of scanmail, upgrades etc.). Otherwise no complaints and price was good."

"Overall good. I only ordered 2 mice and a cord which all showed as in-stock, 2 came quickly and one took a few days longer.

Everything was okay, good prices on what I was buying, but I didn't see enough pictures. I would have bought more, if I could have seen what the stuff looked like. (keyboard)

If they had more pictures, I would shop there again; at least for small ticket items I'd be confident."

"I am a professional musician and my SCSI Zip drive was accidentally dropped, along with the disk in it .. so I needed a new 250 meg SCSI Zip drive pronto and after looking at the 5 or 6 people listed on pricewatch, I found that most did not come with a ZIP disk that I needed, except for 1 or 2 .. and one of those was CompSource.

I ordered it next day (for $28 extra) because I had a gig to play at and I needed the ZIP drive and disk as soon as possible .. so I got it the next day (even though I never received an e-mail confirmation saying my order was shipped or billed) but to my dismay, it did NOT include a zip disk (which CompSource explicitly stated on their website and was the sole reason I chose them over anyone else).

I called CompSource's Customer Service and the person I spoke with, Jeremy, was semi helpful but he said that it's not their fault that the drive didn't come with a disk - it's Iomegas fault for telling them the wrong information about the product that COMPSOURCE ordered. I thought to myself 'doesnt anyone look at the boxes before they ship them out?' so I asked Jeremy to send me the missing zip disk and he said that I would have to ship my ENTIRE Zip drive back, wait for it to get there, then they would ship me the zip drive and the zip disk back. I explained to him my situation and that my job depended on me having my zip drive (and a disk) and he said there was nothing he could do and I would have to contact Iomega if I wanted to get the zip disk that THEY messed up and did not send me. Even after asking them to deal with Iomega and to just send me the $12 zip disk they refused.

As it stands now, theres nothing I can do - I need the ZIP Drive and Disk to play my gig and buying my own $12 zip disk from IncompUsa or Office Depot is more appealing than all the money I would lose if I can't play my gig because of CompSource's error.

###
Update -
After seeing this review, a sales person sent me an e-mail protesting this review, but after I sent them pictures of what the box SHOULD have looked like (Green and Yellow .. it comes with a disk) and what I received (Red White and Blue box, no disk) they informed me the person I spoke with had not been working there very long and did not know how to properly deal with the situation. For my troubles they are (supposedly) reimbursing me with two extra zip disks instead of the 1 I was missing .. hopefully this will be coming in the mail soon :) Thanks to Jason from CompSource for jumping in and taking care of the problem"

"Compsource did okay. They shipped items on time. However, the order tracking system is not so friendly. "

"CompSource has displayed the worst customer service I have ever seen from an online reseller- I ordered a Belkin UPS unit from CompSource a few weeks ago, and opted to pay for 2 day shipping for an additional $22. When I received the unit, it appeared to be defective or damaged. Examining the manufacturer's box, it appeared to have been damaged BEFORE shipping. I spoke with the CompSource customer service department, and they issued an RMA number. According to the person I spoke with, (Mark) a new unit would be shipped out on the two day Fed-Ex Service I originally paid for.
Four days later I still had not received the replacement, and I was forced to call CompSource again, (paying the log distance charges). The agent I spoke with alerted me to the fact that they would not send out a replacement until they had received the defective unit, (which is the exact opposite of what I was told earlier) and that I of course would have to pay to ship the unit back to them, (UPS unit's are not light). I asked to speak with the agent's supervisor, and he was of course unavailable. I left yet another voice mail message, (my second since this has began) and have not even heard back from the company cocerning this issue.
So, instead of paying even more money to overnight them the unit, and hopefully receive a replacement in the next week- I am forced to cancel my order, and pay an extra 15% "restocking fee."
So, in conclusion, I will have paid $27.40 + the cost to ship the unit back, (and an additional $35 fee for the box they damaged) and never receive any working product from them. Instead of dealing further with c-source, I am giving up on the whole deal.
My advice to everyone is to stay far, far away from this company. Personally I will never use their service again, and will be contacting the Better Business Bureau about CompSource's terrible service, and untrustworthy practices."