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Verified
5/5

2003-09-19

"First time ordering from this company so I was a little leary,especially with ordering a monitor. Order was packed well,arived undamaged and on time. No problems. Uh oh. Monitor went bad. This is a manufacture's defect, no fault of C-Source but now for the real test of a reseller (the RMA, replacement/refund). Received an RMA# (1-3 days processing time, they might want to work on that but still not a problem). Monitor was on backorder with no guaranteed ETA, so I wanted to change RMA/Replacement to RMA/Refund. I had trouble trying to contact them via phone (beginning to get worried). Decided to email their customer service. WoW. Almost an instantaneous reponse, apologizing for the inconvenience and stating my card will be credited. Credit appeared on card the following day. Thanks to the actions taken by Jeremy K. in their customer service dept. my rating of C-Source remains at "Very Satisfied". "

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Delivering products on-time
Delivering products damage free
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Product Returns/Refunds/Exchanges

5/5

2003-09-13

"Ordered a Antec Sonata case & a Iogear 8-in-1 card reader. Each came in a separate shipment. Looks like the case was drop-shipped. No problems, but can't say yet if they'll be one of the top places I order from. I'll consider them though."

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5/5

2003-08-26

"Fantastic! I ordered a monitor on the 22nd and it is in my house on the 26th!"

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5/5

2003-08-10

"Found them on PriceWatch. Ordered a powerline bridge and received in good shipping time. Would buy from them again...."

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5/5

2003-07-31

"I ordered two batteries for a sony camcorder.After two days,called and got a tracking number. When I called they answered the phone in seconds and gave me the information in a couple of minutes. Package arrived on the third day. Very happy. ps-the batteries were fully charged. Free shipping too."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-26

"The order has not yet been received, but is on the way. Regardless, I am very impressed with the customer service, and promptness of this company. They were willing to work with me on an order I placed for my mother, using her credit card, her authorization and all her pertinent information.

They understood that I was just trying to place an order for my mother, for my father's birthday.
Another company WOULDN'T work with me. CompSource.com DID! Kudos!!!
"

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5/5

2003-05-19

"Ordered a Viewsonic P95F+ 19" monitor and a Canon i850 inkjet printer, both for a pretty good price. They got here on time and work great (the monitor even goes up to 2048x1536).

The great part about this order was that they SHIPPED A MONITOR AND A PRINTER FOR FREE! Now THAT's a good shipping policy! :)
"

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5/5

2003-05-06

"Order was made Friday, shipped out Monday, got it Tuesday...doesnt get any better than that (unless UPS Ground ships on weekends, lol). Had some bad experiences at two other sites, which I will not bother naming, but this site came to my rescue to get the monitor to my customer ASAP. Thanx c-course, def plan to buy a few more within the next few weeks =)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-11

"This was my first order with compsource. I purchased a Belkin 1200VA UPS. I had purchased 2 of these units from EMS Computing before, as they had the lowest price. But after reading the reviews, and the fact that both orders from them were always late, I decided to find another reseller that was more honest & reliable.

Well, I was very pleased with my order from Compsource. They were reasonably priced and had free shipping. I received my order on time and my credit card was not charged until they actually shipped my order (which EMS cannot seem to accomplish). I had no experience with their customer service, so no comment on that.

Overall, as long as the price is fair, I would order from this place again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-02-12

"Great service, excellent prices, and speedy delivery. I purchased the Antec TrueBlue 480W PSU and I'm a satisfied customer."

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Overall product shipping and delivery process

5/5

2003-01-27

"Best prices, smooth order process, delivery on time and products excellent. Four quality monitors purchased and a very satisfied customer. While price was important, the Reseller Rating influenced my choice of vendors and my expectations were met. Thanks!"

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Overall product shipping and delivery process

5/5

2003-01-21

"Placed the order on 1/20/2003 at 9:00 AM. Order was shipped the same day and arrived the next morning. A 24 hour turn-around plus the shipping was FREE. It doesn't get better than that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

DJG
5/5

2003-01-16

"Ordered a cdrw and blank media.
Good prices and delivered when promised. Recommended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-09-25

"I purchased a printer from C-Source over the phone with a guy named Jason. He was very pleasant to talk to. However he didn't give me all the pertinant information over the phone...a little detail like "this printer cant be returned" at all. He made me aware of the restocking fee of 15% which I said was cool, but never mentioned that it couldn't be returned. Now I have been getting the run around from Jeremy and Jason saying that I have to get an exception from Panasonic. Panasonic has yet to return 1 of my emails.

All in all I will never buy from them again. They are quick to make the sale, but don't stand behind their products or their customers at least in my case.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-08-29

"Ordered speakers and a network card. I got an email stating that the network card was out of stock, and would take a week to ship. 4 days later, both the speakers and network card arrived, very nicely packed, and in excellent condition. Prices were very reasonable as well. I was quite satisfied!"

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Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process