"After looking through a lot of websites through froogle with terrible reviews from buyers posted at resellerratings.com, I found this site with a good review.My company bought an Okidata c9300 printer. The transaction was done on the phone. I was weary at first because the customer service person did not give me an order number, and there was no email confirmation. However, I called back and an equally nice customer service person provided me with the information. The printer had to be shipped from the manufacturer, It came in the time frame promised.
Would not hesitate to buy again from this site.
Thanks for the reviews. "
"Ordered a Bigwater Liquid cooling kit from them since they had the lowest price I could find from a store with high ratings. Got here ASAP after the holiday weekend however the kit appears to have been an older kit and the pump broke after 2 hours of use. RMA'd it and the replacement kit arrived less than one week after the broken kit arrived to them. The customer service person, Kevin, responded to my request for my tracking number and with my RMA invoice within a day and finally I'm enjoying reasonable cpu temps without the loud sound of an 8000 rpm heatsink. Only fault I found with them was the online tracking system didn't work for me."
"Fast ship. Poor communication. Never received tracking number could not even locate my order on their website.
Product delivered as expected."
"placed order on sunday 14th and figured they would send it on monday. the web site said it was in stock, and if it wasn't why did they bill me? Here is a copy of email i recieved on tuesday 16th ...
Thank you for your interest in our company.
We have received your order, unfortunately the PCI CARD is currently back ordered.
We should have them within 1-2 weeks.
Would you like this placed on back order?
Jason Spotz
***-***-****
****@****
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and my reply
No thanks, give me a refund and cancel my order please
So now it is thursday the 18th im still out 75 dollars and have NO product OR refund...This company want's your money but is not concerned about actually having it to send to you when they take your money.
update 29 nov 04 still no refund or product..I'll never buy from these people again"
"My father purchased a computer from them earlier, this year, no complaints whatsoever. Works great!
Keep up the good work!"
"Ordered 1MB buffer upgrade for HP LaserJet 4L, received confirmation email immediately. Checked tracking info the next day and it wasn't available; emailed them and received a prompt reply indicating that the product had drop-shipped directly from the supplier (a possibility the website had noted). Product arrived one week later and works fine."
"Very fast delivery. Ordered on Sunday, got an email from them Monday morning about a problem with "bill to" address on credit card. Called them on Monday at 12:30 P.M. and resolved the problem. Item arrived the next day at 11:00 A.M
I will buy from this company again."
"Buying on the Internet can be scary because you know nothing about the merchant. But as another person said because of great prices at CompSource I had to give them a shot. Everything went very smooth. I was able to find a retail package hard drive for the price I would have paid for an OEM product and it had free shipping to boot! The only thing I didn’t like was the fact that the hard drive sits on my counter, but the web site still does not have the tracking info yet. But I cannot complain about that because I called them up and was e-mailed the number within the half hour and the package was shipped the day after I ordered it… Thanks CompSource!"
"I was a little leery, but the dropped dead prices and free shipping for my Antec Aria was enough to convince me. I crossed my fingers that all would go well and IT DID! Great little merchant. No fears now and will use them whenever I can. "
"I placed an order on 3/4/04 and I was told at that time that the item was in stock and would ship the following day. Contacted CompSource by phone 3/10/04 to followup on the order and learned that the product still had not shipped but my credit card was billed the same the day the order was placed. I was informed that by the time my order reached the warehouse the item was no longer in stock. After inquiring further, I was told that CompSource would not have known that the order did not ship had I not contacted them requesting an expected delivery date. To me this does not speak highly of CompSource's concern for their customers or CompSource's ability to track orders and inventory. CompSource billed my credit card eventhough the item I ordered was unavailable.
After speaking with a supervisor I agreed to have the order shippped from a different warehouse. As it stands now I am again waiting to see if my order actually gets shipped.
I can not recommend ordering from a company which will bill my credit card but not ship item I ordered. From my experience ordering from CompSource is nothing but a gamble."
"Ordered an Antec SX835 case, received it quickly in perfect condition for a great price.
"
"Excellent prices, used the free (ground) shipping option and got my 30lb APC UPS 2 days later. Incredible. I hadn't received a tracking number by then, which is a bit odd, but they suggested it would take 24-48 hours, by which time I had the item, which works as advertised in a well-packed and undamaged box."
"The customer support representive I spoke with was very helpful and quick to respond to my emails. I would recommend this seller and plan to use them again in the future. -jr"
"I have ordered from CompSource 3 times, and was impressed every time. Not one complaint. Their shipping is crazy fast. Excellent prices."
"I purchased a couple of items using their online ordering. Their promise is to ship within 24 hours of purchase.
After 2 days of checking their website for shipping info, I emailed them my concern and asked for an update...no response. So I decided to call. After being the "next caller" for about 10 minutes, the system decided to dump me to voicemail. I left a message and no call-back. I did finally get thru and I was told by the surly customer support guy that my order was just entered today and it would ship soon. First off, I entered the order by ordering online and second, 2 days? I guess they define when the "purchase date" is. I am not convinced that my order actually has been placed and I AM NOT CONVINCED THAT THIS IS A LEGIT BUSINESS. I won't be back...I'll pay a higher price and deal with a real company."