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Verified
5/5

2010-05-19

"I ordered Canon 7D from CompUSA after doing some research about the seller and I was not wrong in trusting this website.

The Transaction was smooth and the Camera was shipped promptly and was neatly packed and delivered in time. The item was brand new never opened.

I am happy with my purchase at ComUSA. Will shop again in future.
"

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Verified
5/5

2010-05-15

"This was a great experience. I got what the CompUSA site said I would and it was delivered on the date promised. Really wonderful service."

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Verified
1/5

2010-05-14

"Very frustrating experience which has been the case this last year with all CompUSA transactions. I needed a NAS storage drive in a very tight timeframe. I found it on CompUSA and noted that is was shown IN STOCK. I quickly put it in shopping cart and made purchase, including next day Air choice for shipping which would fit exactly to the day for my needed delivery. From a PREVIOUS bad experience on an order, I had a promise for shipping on next order and I emailed contact that promised that to try to get it to apply here. Of course, I upgraded shipping, so the promised by CompUSA for free shipping did not apply to the full upgrade, but they agreed to refund part of shipping costs on this. SO FAR, so good. The next morning, I decided I better check on my pending order and make sure it was processing OK for the next day delivery. WOW!!! It is marked "backordered"!!! The IN STOCK item I ordered is now BACKORDERED! ! ! No email, no notice anywhere along the ordering line that this in fact was NOT in stock. Amazing! I CALLED customer service and they said indeed they had no idem to ship and would have to wait for one to come in. Well that's nice since I was desperate for one within the ordered and confirmed timeframe. I CANCELLED THE ORDER and immediately located on Amazon the same item, marked IN STOCK, ordered and received item exactly on time that I should have had CompUSA order. Amazingly even saved money. Item was less, so even though I was not getting a rebate for partial shipping from a previous transaction from comp usa, I STILL SAVED $14 on my out of pocket expenses to get this item. I understand that in any online business there can be problems, but with CompUSA they are nearly 100% prolematic. The ONLY transaction I had in the last 12 months without a problem was a simple online order of OS software. 100% of my hardward attempted purchases went sour in some way. I have come to conclusion that it's better to even pay a little more somewhere else than ordering a price-competitive item through CompUSA that either never materializes or has other issues. If you time if worth NOTHING then maybe you would be OK with that, but I am a business man, and when time is factored in, I'm finding CompUSA to NOT be the discout store it first appears."

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Verified
5/5

2010-05-12

"I AM A RETURN OLD SHOPPER TO COMPUSA BECAUSE OF THERE GREAT PRICE VALUE AND BEST CUSTOMER SERVICE IN
THE ELECTRONICS INDUSTRY
"

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Verified
5/5

2010-05-05

"I am very happy with my purchase. Everything that I wanted and at a great price. After all the rebates and cash back, I spent 520. My first Acer and I am happy with it so far. No drawbacks yet..."

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5/5

2010-05-04

"Excellent prompt delivery. Items exactly as expected. Thank you."

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Verified
2/5

2010-04-26

"Very unhappy at having to order the product online after going to the store and finding the shelf empty. Spent an extra $6.99 in shipping charges when the box was less than 1 lb and could have been shipped parcel post for half that. No option for cheaper shipping than UPS. Overall not too pleased with CompUSA.
"

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5/5

2010-04-26

"Order a refubished GPS system for daughter based on ratings from previous buyers. Item arrived as promised and unit works well. "

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Verified
1/5

2010-04-22

"I ordered two items that worked together. One item was backordered and the other item sent without asking if I wanted one if I didn't get the other. Now I am told that I will be unable to get the backordered item but I can buy something else. I will be more careful if I buy from CompUSA in the future."

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5/5

2010-04-20

"Compusa has excellant service and I would recomend to all my friends!"

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Verified
5/5

2010-04-19

"This order as the several in the past was as expected. Delivered on time and was everything they claimed it was. Will definetly continue to be a loyal customer."

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Verified
5/5

2010-04-19

"PURCHASED CD STORAGE CONTAINER THRU AMAZON. THE ITEM WAS SHIPPED EXCEEDINGLY PROMPTLY AND ALL COMMUNICATIONS WITH CompUSA WERE RECEIVED IN A COURTEOUS AND PROFESSIONAL MANNER. VERY SATISFIED WITH MY EXPERIENCE WITH CompUSA."

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Verified
5/5

2010-04-17

"No problems what so ever. I have not had to update map info yet but up to know I'm loving it."

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Verified
5/5

2010-04-16

"Bought a Canon 5D MII camera at night and they shipped it out the next day. Got a call from a very nice support agent to check credit card info (to protect from fraud) and also a personalized email. They even replied to my emails quickly and sent status updates. Received product in perfect condition, well packaged.

Every part of the process was seamless and they were giving a 10% Bing cashback so that just made it even nicer. Great job. This is how all online companies should be. Very happy customer.
"

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Verified
3/5

2010-04-16

"The notebook is great. I got some help from an associate at work in order to set it up for the internet. The GPS unit did not work. After several emails back and forth with Magellan they finally told me to ship it back to them for a repair or replacement. It would not connect with the satallite. So it did not recognize that the car was moving."

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