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Verified
5/5

2006-08-16

"I truly couldn't ask for a better purchase. They had the cheapest price for the GPS that I bought and in less than a week it arrived exactly as promised."

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Is easy to do business with
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Verified
5/5

2006-08-15

"I ordered a GPS unit from this store on August 13th and got it on August 15th! They even gave me free shipping! I don't think it's possible to beat that deal! I wouldn't hesitate to deal with Comparemaster again and again. I hightly recommend them!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Making decisions on their own
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Verified
5/5

2006-08-10

"Excellent service! Purchased a Garmin GPS for my daughter. It was important for it to be shipped promptly, and although I did not expect to receive it so soon it arrived in only two days. Company representatives were courteous and helpful and I was kept well informed during the entire approval and shipping process. The package arrived in excellent condition and was exactly what I ordered. The price was the best I found, and shipping was free. I would definitely recommend Comparemaster to others, and I wouldn't hesitate to order from this company again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Making decisions on their own
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Customer service being easy to reach
Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Web site being easy to use
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Verified
5/5

2006-08-03

"Fabulous! I ordered on the 1st and got product on the 3rd! As an added bonus I saved almost $100 over buying the same item at MacMall! I will definitely shop here again and recommend you to others. Thanks! Steve"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall web site
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Verified
5/5

2006-07-30

""

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Is consumer focused

Verified
5/5

2006-07-27

"Excellent service, very good personnel. Order was filled and delivered as advertised. Will probably buy again from this company."

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Verified
5/5

2006-07-22

"Outstanding service. This was my first purchase with Comparemaster.com and I was totally impressed. I highly recommend this company.Will use them again and again.
From the moment that I placed the order, I was constantly informed of every step of the process.
I was even more impressed with the expediency of shipment. I ordered late in the day and yet the order was processed the same day and the shipment was at my door within 48 hours.
Wonderful service!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
5/5

2006-07-18

"Outstanding! I ordered a Garmin G530 GPS on July 16, 2006 a Sunday afternoon. This is a item that was only released by the manfacturer on July 10, 2006. I received the item the following Tuesday, July 18, 2006. With the prices and this service I'm hooked."

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Is consumer focused

Verified
5/5

2006-07-18

"I was totally satisfied with the whole experience purchasing from this store. From its web presence to the helpful customer service I would give this place a full 10. My item was on my doorstep the next day via UPS ground for the best price on the web. I’ll be back!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-06-17

"After considerable research I found that Comparemaster offered the best price on the item I wanted. I ordered on a weekend and the following Monday I received a call from their billing department seeking confirmation that I and not an identity thief, had actually placed the order. The item was subsequently shipped and I received it a few days later.

I'm very pleased with Comparemaster's prices, policy and customer service.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
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Web site being easy to use
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
1/5

2006-06-16

""

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
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N/A
Resolving problems
N/A
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use

Verified
4/5

2006-06-13

"ordered garmin gps unit on 6/8/06 received it on 6/13/06.NOT BAD. good price, free shipping."

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Verified
5/5

2006-06-05

"Ordered a PGS on Wednesday and received it on Friday. Fast service. No problems."

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Making decisions on their own
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1/5

2006-05-27

"Had to cancel my order because after 3 days waiting it was still pending. Customer service could not give me any time frame the order would be shiped. :-( Cheaper price, cheaper service. Cann't wait so long.

5/27
Very poor order status notification. I have no idea if the item is in stock or out of stock. My debit card was already charged (shows on my statement and my account balance is redused for that ammount)but no information about shiping and availability. Have read some customer's negative review. I Agree. Tried to call customer service, rep was not pacient at all. After talking with the rep for about 20 minutes still had hard time to understand if they have the item or not, and if it is OEM version or Retail.
Right now i have no idea if i am going to get what i paid for or not. Also as i understood the rep, there is no customer sutisfaction policy. You will get money back only if the item is damaged. So this 45 days money back is actually something else. It is not something like when you buy from some other company and do not like the item they will give you money back within 30 days and even cover shipping. Read fine print or call the customer sevice and they will explain that if you want your money back your item has to be broken only then it is qualified for return. I would not recomend this store.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
N/A
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges

Verified
5/5

2006-05-23

"Great service. Item arrived very quickly. Everything works great. Would definitely buy from again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
N/A
Being easy to reach
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Resolving problems
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Overall web site
Web site being easy to use
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