"Obviously I should have checked this company's reviews before ordering from them.
I placed an order for motherboards yesterday at 11:30AM PDT. I realized then that they're BTX boards, so I called at 2PM PDT to cancel the order. I was told that it had shipped & to refuse it.
I wrote customer service to make sure I didn't need an RMA# & was assured I could just refuse it (I was told this 3 times).
After several e-mails requesting the tracking info so that I'd know when to look for the package to refuse it, I was told I couldn't refuse it & had to get an RMA#...still received no tracking info.
They finally sent the tracking #, & the package info wasn't sent to UPS until 4:30PM PDT and UPS didn't pick it up until almost 6:30PM. IT HAD NOT SHIPPED WHEN I CANCELLED THE ORDER!!!
All they send me is a canned response when I write, so it looks as though we'll have to dispute this charge on our credit card.
I was excited about finding a source for hard-to-find computer components, but after this experience, I wouldn't recommend this company to my worst enemy."
"Although I had to correct the old billing address on the order (it never asked when I put a new card in and was on a totally separate page, so it didn't cross my mind), they called to verify and it was dealt with fairly painlessly. Everything arrived safely and works great."
"very good customer service. they offered me free shipping. thanks!"
"The keyboard and mouse I ordered came really nicely packaged and extremely well cushion (as if they were sending me hard drives). The product was described as being used, but looks new to me, nicely sealed in plastic. Both products came with all accessories, everything except the original box, at a very great price. Shipping was fast too, came in one week from order date."
"Item as described, worked perfectly, received quickly, free shipping was a plus!"
"Got my "new" old-stock cpu in a reasonable time, fully functional, at an acceptable price.
Initially I tried to order on the phone, but was told to go to the web since I did not yet have an account number. I did not care for the manner of the sales person, but I got what I wanted.
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"Good service. Notebook battery shipped promptly."
"CompuVest is one of those great places I can depend on to get the product I order ship on time and on target, I will shop with them again."
"Everything shipped as described and on time. Only improvement would've been to offer the complementary product by linksys. I didn't know that I needed both a PLUSB10 and a PLETR10 to setup my network. Only have a PLUSB10 available on site."
"Pleased with product and purchase. Keys take a little getting adjusted to but are fine. Surprised delivery took 7 days. Thanks"
"well easy to find what I Wanted and also the price was very good. I was supprised I could get it C.O.D. and free s&H as well. It came quickly , packaged perfectly. No problems at all. I will be going back for a sound card but the S&h shows it snot always free. great quality however. "
"Had some small hiccups but they rock when it comes to support and service. I would 100% due business with them agian."
"What do consumers hope to find? Someone who offers the right product for the right price. CompuVest satisfies that need and does it with courtesy and professionalism. My only regret is not finding them sooner! Thank you for a wonderful shopping experience, CompuVest!"
"It was very pleasant experience ordering a part from your company.
Merchandise arrived when I least expected it. (It seems like took only few days to get it.) It was very well packed.
I definitely recommend my friends about your company.
Have a great day. "
"No problem with order. Good delivery time.
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