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5/5

2012-03-01

"Shipping was much faster than the 2 week maximum, which was great. Good product, well packaged! Thanks!"


Verified
3/5

2012-03-01

"I ordered a refurbished GPS from CompuVest and quickly received a call that there was a problem with the credit card which was a one time limited amount credit card number. I switched to PayPal to expedite the order. It turned out I had set too small an amount for the temporary credit card so that was my fault. The caller was very courteous.

After placing the order, the item disappeared from the CompuVest web site. There was a quantity 1 showing a week later so I didn't panic although my account continued to display 'Processing...'.

Thirteen days after placing the order the GPS had again disappeared from the site and my status was still 'Processing...'. I had not received any status updates after the initial automated order acknowledgment. I emailed CompuVest and received a response a couple of days later that "We sent a PayPal request to in the amount of and didn't receive payment. Item looks to be sold out at the moment."

I sent a followup email to CompuVest the following day after seeing no changes in my PayPal account. No response.

Seven days after receiving the email from CompuVest stating they had sent a 'request' to PayPal I initiated a dispute through PayPal. The charge to my PayPal account was reversed within 4 hours.

Was it a simple procedural mistake when CompuVest thought they had reversed the charge? Perhaps.

I down rated CompuVest due to absence of status updates and inadequate handling of the refund.
"

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Verified
3/5

2012-02-29

"Item was advertised as new item, was removed from original box, and the case had scratches on it already. Was obviously a customer return. Average shipping, and packaging, but product was crappy and not as adverstised. Not really worth it to return since I have to pay shipping to send the bad item back. Buyers beware!!!

***After posting this I was surprised to recieve an email from a represntitive appologizing for the item I had recieved, and they did issue a refund, which I thought was very nice of them. I would consider doing business with them after seeing how their customer service works. Still not the greatest experience, but they did make a great effort to make things right, which is rare nowadays. Thank you very much.
"

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1/5

2012-02-29

"Box was received with no instruction or return information. As it turns out i can't use the network enhancer since I thought i was getting a verizon phone signal enhancer not an internet device. Please send me an RMA so I can return the merchandise. thank you"


5/5

2012-02-29

"I really liked it. Price was great and even though I bought a reconditioned item, it was still in great shape. It even came with the software for the item, which I've bought reconditioned products before through other sites and this wasn't included. Product shipped immediately and I received both the order and shipping confirmations promptly. Shipping confirmation also already had the link to track the package in the email which I really like. Product arrived on time too."


5/5

2012-02-29

"Free shipping took about a week- no complaint there. Product worked great after Verizon updated their end. Overall a great deal."

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5/5

2012-02-29

"Item was white boxed but worked well. "


5/5

2012-02-29

"I ordered The Cobalt blue Nintendo DS Lite from CompuVest and chose the ground shipping. Not only did the item arrive in good condition but it arrived only two days after I ordered it! My son was thrilled when it arrived so fast. The item was obviously used as it was a refurbished piece, but overall in good condition."

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5/5

2012-02-28

"Great selection of electronics, easy online shopping reasonable shipping time & rate, great customer support. "

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5/5

2012-02-27

"I am very satisfied with my recent purchase. I have never received a deal like this anywhere else. Three Microsoft mouse pack for the price I paid and free shipping is just beyond belief. Thank You very much. You have made me a loyal customer. "

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5/5

2012-02-26

"Item delivered fast and as described. Completely satisfied."

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5/5

2012-02-26

"The order worked out way better than I expected. It was very well packed and was delivered quickly. "


VMK
5/5

2012-02-26

"Truly a 5 Star Transaction. Order was filled and shipped quickly. Customer service called a day after order was placed to confirm order and eliminate fraudulent credit card orders. Caller was very courteous and Plasma TV arrived by the end of the week. TV was Triple boxed and arrived in perfect condition. "

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5/5

2012-02-26

"My experience with purchases of computer display boards has always been excellent. They provide full technical specifications on the website which assures. me that I know exactly what I am buying. "


5/5

2012-02-26

"I'm happy. They delivered just what I ordered at a good price with no problems at all. I should add that it was for a hard to find memory chip for an old video card."

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