"all was OK
only negative - I was unable to obtain shipping tracking # off the website - had to call customer service to obtain"
"Great price. Personal phone call by a live person to verify shipping address to prevent possible fraud by someone who might have stolen my credit card info. Prompt shipment. Would happily do business with them again."
"Great shopping experience. Clear communication about product availability and shipping terms. Friendly staff."
"The site was well organized with low prices. There was a price error on the shipping charges but after an e-mail the problem was corrected. I was very pleased with the quality and service on this site
Dr. Michael Colten
Northeast Video Productions"
"I was very satisfied with the product. There was a slight delay due to a confirmation mix-up, but after it was settled, the shipping was very quick. I am very pleased with my purchase."
"The shopping experience was easy and streamlined. They offered a great product for the best price. This can't be beat. "
"Website is easy to use and the prices are very reasonable."
"I ordered MyHD130 HD MPEG player/tuner card 11/11/2005. Order was shipped 11/16/2005 appropriately packed. The only minor problem I experienced is that I didn't get e-mail with tracking number, so I called and talked with friendly customer service representative. "
"This is my first experience with computer brain. I found it excellent. The prices were very reasonable and the speed to checkout was the best i have seen on the internet. I would highly recomend this site to all my friends and family."
"Found you on the internet, and the process couldn't have gone smoother! Will definately order from you again."
"I'm a PC home user. Computer Brian had the right price, fast service and no hangups. However, I will avoid using FedEx Home Delivery again since they don't deliver on Sunday or Monday and they would not leave the package at a FedEx-Kinko's location for customer pickup like the other FedEx services do. This added 5 days to the delivery process that otherwise would have been very fast."
"Ulala! It was a risky to order from this store based upon previous reviews, but, I was very happy with the transaction. Unbeleivable fast shipping. I've used standard shipping but item arrived from IL to CA within 2 days from the order date... Well packed... I did not receive any confirmation emails or tracking numbers... :) I will probably receive it next week... Also, someone called to verify the transaction. I am OK with that too. Invoice that came with the item does not fully describe the item.... But... I saved $50 on 4GB of RAM... Overall.. satisfied!"
"Excellent price, low shipping charge, shipped same day and arrived one day after order was placed. This surpassed my expectations! "
"Item sent WITHOUT PROPER PARTS.Had many problems getting it returned but it is off now and it has been deducted from my credit card by Amex.This purchase was a real problem and had me on the phone for hours.I really don't think I will do business with you again.
After a day one the phone the manager called me with a return authorization number.I have sent the item back and not sure AMEX have received credit at this time.
It was a trying experience and they should not sell goods before the inspect the contents to see if all the parts are their.
I guess I would recommend them for purchases but make sure they know the goods!!!!!
Dale Bauer
P.S.The item was a Sony Halo Light."
"The customer service promised to send me a free mouse after I changed a review in this website. I never received it and its been more than 2 months. I am very dissapointed with customer service from Computer Brain"