"Easy ordering for myself, but when trying to upload Rx for 2 person, the website had a few glitches...it finally worked and contacts ordered."
"Had a terrible time resetting getting in to my account and had to call for help."
“HI. Thank you for your order. I apologize if you had difficulties getting into your account. I hope the agent you spoke with was able to help you. We appreciate your business and look forward to serving you in the future. ”
"Options for refills is big help. I was surprised but it was a welcome thing to see. thank you for such incredible customer service. "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Good site, processing fee is too high and will force me to shop elsewhere next time. You need more transparent pricing with your customers"
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"They always have the best prices and contacts get to me in Montana really fast!! "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"can't reach customer service 24/7"
“HI. Thank you for your order. I do apologize our business hours are Monday through Friday from 8:30am to 5pm EST. We appreciate your business and look forward to serving you in the future. ”
"It is quite easy to navigate and go to where I need to get information"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"Provided email and phone to get 10% off. Confirming text never came through so I didn’t get the discount. "
“HI. Thank you for your order. I apologize if you did not receive the coupon via text. I was able to apply that coupon to your order saving you $14.59 on your lenses. We appreciate your business and look forward to serving you in the future. ”
"I really hate the pricing model and the way the contacts are sold. The additional fees and shipping is really depressing and makes me feel like I'm getting screwed because I think I'm missing something or paying too much."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"We are retired and need the discounts.
William Nedley"
“HI. Thank you for your order. I apologize but prices are subject to change on a daily basis. We do our advertising on multiple search engines therefore, to find any current sales price (if any) you will need to do a search before logging into your account. We appreciate your business and look forward to serving you in the future.
”
"Love the how the contacts are valuable; however, the processing fees along with the shipping & handling are brutal."
“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
”
"I wish I can edit a previous order, instead of having to start over."
“Hi. Thank you for your order. I do apologize you are unable to edit a previous order. The re-order feature if when you want to purchase the same exact order as last time. If the prescription has changed you need to upload the new rx and start a new order. We appreciate your business and look forward to serving you in the future. ”
"Lenses are usually in stock and delivered quickly. Website easy to use.Always look for discount code. Thanks"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"So cheap amazing thanks love it "
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
"MAKES ORDERING LENSES FAST AND EASY"
“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”
A rep from Contact Lens King, Amanda R, has responded:
“HI. Thank you for your order and for taking the time to leave a review. We appreciate your business and look forward to serving you in the future. ”