"I would not have necessarily ordered from here as add says save 15%, then 20% then back to 15% with all different codes, then there is a stipulation. It would be more honest if it was stated you need to spend X amount of dollars first before recieving the discount."
"Weird coupon error message. had to restart order from beginning. now not sure if coupon was applied correctly."
“We’re sorry for any errors you encountered! We’ve checked, and the promo was successfully applied to your order. Let us know if you have any other concerns—we’re happy to help!”
"Friendly and easy to follow website "
"Ordering was simple and user friendly. Reordering was even more quick and easy! Fast shipping too! Love it and would absolutely recommend!"
"My direct billing experience was so smooth! I've been a customer for years and will continue to order from them in the future"
"Straight forward. Has all the info saved to reordered"
"I had trouble finding the right DIA and BC on other sites. "
"This is by far the best online retailer I've found for quick shipping quality product and great customer service. Big fan here, won't be changing anytime soon. Thanks! "
"The website is very easy and simple to use. Price is great also!"
"I had a question, needed to call customer service, a gentleman was able to answer my questions within a couple of minutes.
My husband has been ordering from this company for years, I'm now a regular customer! "
"Way cheaper than going into a store!"
"
Thank you "
"Always what I expect and Great customer service."
"I had to click through ALL the months going back to 1979. Fix it !"
"Been using them for years. Fast service, great prices and deals! Easy to work with! Direct billing is awesome."
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”