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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-17

Awesome

"Easy online service! Thank you!"


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our online service easy to use. Your satisfaction means the world to us and motivates our team to keep delivering top-notch experiences. We truly appreciate your feedback!”


Verified
5/5

2024-12-18

Easy!

"Great that you can bill direct to insurance. So helpful."


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our services easy to use and that billing directly to insurance made the process even better for you. Your kind words motivate us to keep helping our customers in the best way possible!”


Verified
5/5

2024-12-17

Fast service

"Service was quick, complete and efficient"


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you experienced our fast, complete, and efficient service. Your satisfaction means the world to us, and we can't wait to assist you again!”


Verified
3/5

2024-12-17

"Hard to find other brands with prescription "


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for reaching out and sharing your concern. We recommend consulting with your eye doctor to explore specific brands that are compatible with your prescription and vision needs. They can provide tailored recommendations to ensure you find the best option for your requirements. If you need further assistance or have additional questions, please don’t hesitate to reach out to us.”


Verified
5/5

2024-12-17

Great!

"Efficient, easy to use and a nice discount."


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our service efficient and easy to use. It's fantastic that you enjoyed the discount too! Your support means the world to us, and we can't wait to serve you again!”


Verified
4/5

2024-12-17

just one order at a time PLS.

"the last time I ordered I had to cancel my credit card,they kept using it for orders I didn't order,so I hope I don't have to do the same this time ?"


Rep reply posted 2024-12-18
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you for reaching out. We’d like to clarify that our Autoship subscription service is optional and currently inactive on your account. You’re set up for one-time orders only. If you have any further concerns or need assistance, please don’t hesitate to contact us. We’re here to help!”


Verified
5/5

2024-12-17

Is gud

"Is real gud, I like gud . Expensive "


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow, thank you so much for your awesome review! That's what we aim for! We appreciate your feedback on pricing as well. We're always here to provide the best quality and service. Your support means the world to us!”


Verified
5/5

2024-12-17

Fast and easy

"Great experience. Very happy with the fast shipping times "


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had such a great experience with us and that our fast shipping met your expectations. Your satisfaction is our top priority, and we appreciate your support!”


Verified
3/5

2024-12-17

Misleading discount

"This is the text I received:

“KITS: may your holidays be merry, bright, and crystal clear!

Enjoy 20% off ALL contacts today with code SAVE20 - but hurry! This offer won't last long!”

Upon checkout the code only applies to orders over $129.99. Why not say that in the text message? I needed contacts and appreciate the service but why mislead?
"


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-12-16

Easy breezy

"This is such a user friendly site and easy experience"


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our site user-friendly and your experience easy. Your feedback motivates us to keep improving and making things even better! Can't wait to see you back soon!”


Verified
5/5

2024-12-15

Good service

"Quick and easy to order from here"


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our service quick and easy. Your satisfaction means the world to us, and we can't wait to serve you again soon!”


Verified
5/5

2024-12-16

Jamais déçue,

"Rapide, bon service client, bon produit. "


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Merci beaucoup pour votre incroyable retour ! ? Nous sommes ravis d'apprendre que vous êtes toujours satisfaite de nos services et produits. C'est notre priorité de garantir une expérience rapide et de qualité. Votre soutien nous motive à nous surpasser chaque jour !”


Verified
5/5

2024-12-16

Outstanding service for many years

"No fuss, easy to navigate website, fast delivery"


Rep reply posted 2024-12-17
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've had outstanding service with us over the years. It's wonderful to know that you find our website easy to navigate and that your deliveries are fast. We truly appreciate your support and look forward to serving you for many more years to come!”


Verified
2/5

2024-12-09

I give it and I take it away!I

"Update. Company posted they would contact me regarding my post. I have received my contacts and no one has contacted me.

I was offered an additional discount through text, I went in the next day and it was no longer valid.

"


Rep reply posted 2024-12-11
A rep from Contactsexpress.ca, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-12-15

fast shipping

"satisfied experience fast shipping"