"Took 4 attempts to complete purchase "
"Very quicky & easy................"
"Prices skyrocketed from my last oder up 30%"
"Easy process & quick service & good offerings on reorders, love it "
"Quick to place order no trouble today"
“We’re thrilled to hear that you had a smooth ordering experience! Your feedback means a lot to us, and we’re so glad we could make things quick and easy for you. Thank you for choosing Contactsexpress.ca!”
"It wouldnt bill directl to my insurance"
"Should offer a discount for repeat customers too!"
"GREAT SELECTION, PRICES, AND SERVICE- WITH FAST SHIPPING, TOO!"
"Fast and easy, no surprises!!"
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you found our service fast and easy, just the way we aim for it to be! It's great to know that we could meet your expectations without any surprises. Your satisfaction means the world to us, and we can’t wait to serve you again!”
"Always timely shipping and have never had any problems with my orders. Highly recommend."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you've consistently enjoyed timely shipping and smooth orders. Your recommendation means the world to us! We can't wait to serve you again!”
"I have been using contact express for years now. They make ordering contacts very easy!"
“Wow! Thank you so much for your amazing 5-star review! We’re thrilled to hear that you've been with us for years and that you find ordering contacts easy. Your loyalty means the world to us, and we can’t wait to continue providing you with great service!”
"Offered discount then removed it when we went to pay as we are not "new" customer. Horrible trickery to get us to buy product, and changed price at last minute. "
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”
"Loved the service . Fast . Took few days and got my order .
Thank you "
“We're thrilled to hear that you had such a positive experience with our service! It's fantastic to know that your order arrived quickly and that you loved everything. Thank you for your kind words and for choosing Contactsexpress.ca! Your satisfaction is our top priority! ”
"Happy with this website! Have been using it for years"
“Wow, thank you so much for your fantastic 5-star review! We're thrilled to hear that you've been enjoying our service and selection for years. Your loyalty means the world to us, and we can't wait to continue providing you with the best experience possible. We're excited to have you as part of our community!”
"Glad I can get my contacts sent to me quickly and reliably. Easy to find all kinds of brands etc, glasses can be ordered too "
“Thank you so much for your wonderful review! We're thrilled to hear that you find our service easy and reliable. It's fantastic that you appreciate the variety of brands and the option to order glasses too. Your feedback motivates us to keep improving and providing the best experience for our customers. We look forward to serving you again soon!”
A rep from Contactsexpress.ca, Kits-AlexM, has responded:
“Thank you for your feedback. We understand that the price increase is disappointing, and we aim to keep our prices as accessible as possible. Unfortunately, factors like rising manufacturer costs do impact our pricing. We’ll reach out to discuss this further and help find the best offer available for you. Thank you for giving us a chance to assist!”