"Website is easy to navigate. Easy to upload or type in your prescription for easy buying. Contacts come fast and timely. All contacts perfect, none defective! Would recommend!"
"Ordering was easy,simple and fast"
“Wow! We're thrilled to hear that you found the ordering process to be easy, simple, and fast! Your satisfaction is our top priority, and it's fantastic to know we hit the mark for you. Thank you for taking the time to share your experience! We can't wait to serve you again soon!”
"Simple process and coupons help to save money in today's economy."
"The main reason that I ordered here was because they indicted "next day" shipping which I paid for, well apparently, next day shipping at ContactsExpress means 1 - 4 days! I'm not impressed!!!"
“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the experience fast, easy, and painless. Your satisfaction means the world to us, and we can't wait to assist you again in the future!”
"Customer service is very helpful, super impressed. Have recommended contacts express to my family"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team. Your recommendation to your family means the world to us! We truly appreciate your support and look forward to serving you again!”
"Thank you for streamlining the ordering process. "
“We’re thrilled to hear that you found our ordering process streamlined! Your feedback means the world to us, and it's fantastic to know we’re making your experience easier and more enjoyable. Thank you for taking the time to share your thoughts!”
"I GOT AN EMAIL WITH A DEEPER DISCOUNT CODE BUT THE WEBSITE WOULDNT LET ME USE IT, SINCE I ORDERED A FEW YEARS AGO. NOT GREAT CUSTOMER SERVICE - WHY SEND THE CODE"
“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.
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"Cheapest prices but the quality is the best! Grateful for this amazing service. Thanks. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our prices unbeatable and our quality to your liking. It's our mission to provide amazing service and great deals, and your kind words truly motivate us to keep doing what we love. We appreciate your support and look forward to serving you again soon!”
"I will surely recommend this site to friends and family"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you loved the beautiful frame and quality lenses. It's fantastic to know that our chat service exceeded your expectations too! Your recommendation means the world to us, and we can't wait to serve your friends and family. Enjoy your new eyewear!”
"had to add my address twice when I went back a page some details and text fields reset"
“Thank you for your feedback. We understand how frustrating it can be to navigate an interface that doesn’t meet your expectations. We are continually working to improve our website's usability, and your input is invaluable in that process. If you have any further details to share or need assistance, please don’t hesitate to let us know.”
"Direct billing was so easy to use!!"
“We're thrilled to hear you found our service quick and simple! It's fantastic that you enjoyed the direct billing feature, we aim to make everything as easy as possible for our customers. Thank you for sharing your experience!”
"Always quick shipping and products are great ! "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us. Fast shipping and quality products are what we aim for, and it's wonderful to know we hit the mark for you! We appreciate your support and look forward to serving you again soon!”
"could not use direct billing."
“Thank you for letting us know. We’re sorry to hear that. We’ll reach out to you shortly to review the details and help resolve this issue. Thank you for your patience as we work to make this right!”
"expiry date on credit card did not look like it updated, but the transaction did get completed."
"Great prices, seamless process."
A rep from Contactsexpress.ca, KitsAndreaM, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that your purchase experience was smooth and efficient! It's amazing to know that your contacts arrived quickly and in perfect condition. Your recommendation means the world to us, and we're excited to continue providing you with top-notch service!”